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July 2022 by Samantha Foster
Horrendous customer service. It takes an entire month to get a new debit card since my current one is not working... OR I can pay $80 to get it in TWO WEEKS? This is ridiculous, not to mention the account limit per day, and the same amount for the weekend limit that entails Friday, Saturday & Sunday...? Will be gladly leaving this establishment after numerous arguments and getting absolutely no where!
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May 2021 by Frank Alario
Great service and people are great
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February 2020 by Andrea Noren
The employees are very helpful and pleasant, but there are several downsides to this bank. You cannot make deposits at the ATM at all. You can deposit checks using the mobile app, but if you need to deposit cash you have to go to one of the two branches during bank hours. Another is the online access to your account. I can only view the past month of transactions on the web - nothing older than that. The staff are more than willing to run a transaction summary for a given month for you, but it's not nearly as easy as looking it up online.
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June 2019 by Helpers At Home Care Zena
Gave my client tge bank manager, Hilary. She helped him easily set up his direct deposit of his social security checks. Easy experience. Great banking presence.
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June 2019 by Glenna Rosenberg
Customer service like no other bank . Truly knowledgeable staff!
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June 2019 by Hilary De LaMothe
Exceptional customer service, friendly experienced and knowledgeable staff. Freehold Savings Bank remembers your name. Great products and services. An experience to remember. The best in retail and Commercial banking.
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June 2019 by MGM Traveling
Good location
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April 2019 by Glenn Scher
We have been using Freehold Savings Bank for Over 25 years and it is a hometown feel with major bank presence. We have recently needed some assistance and Hilary walked us through and always with her smile and warmth. Thank you
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April 2019 by C Gunther
This local bank is amazing. They have helped me so much with personal and business banking. They treat you like family and the online banking is simple.
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April 2019 by Onita Maison - Luisi
Hillary Delamothe, and her staff are so accommodating, you will not get better service for a bank if you are a small business this is where you should be banking. Thank you for all you do.
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October 2018 by Nadia N.
Would have been nice to keep my money in the neighborhood bank close to home but sadly I closed out my account today. They have this policy that they need 24hrs notice for a withdrawal. You would think I was taking $100k, I only wanted $10k of my money that they happily deposit without any notice required. When I tried to ask why they needed notice, the teller had the nerve to have an attitude with me. I am sorry, I was under the impression that banks were required to have money on hand, isn't this the point. Well since I do have a choice as a consumer, I took the cash and the rest in a draft and closed the account pronto. What's worse is this bank while holding a big chunk of my money has never one time made an offer to me, no credit card nothing. I reaped zero benefits from banking here, they seem to think they are doing me a great benefit by holding my money. Well I'll take my business elsewhere, thank you.
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April 2017 by Marilyn Zicha
Like Family!
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October 2016 by Regina Snedeker
They are a great family bank
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July 2016 by Tiffany Seery
Great bank! Friendly staff!
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May 2016 by minercats Boyce
My family has used this bank for years and are done. Save yourself the hassle from incompetence. Used to be great, it's a shame.
