October 2021 by National Shrinkwrap
Laser Save has been servicing our printers successfully (and reasonably) for years.Recently, we had a major failure on a well-maintained and expensive printer (not a "sister" printer) that had a number of issues that a printer this young should not be experiencing.The manufacturer refused to replace the parts, and Laser Save, sensing the unfairness of it all, went to bat for us...on a number of occasions, and used their clout to get us all the parts, that should not have failed, replaced at no charge.It wasn't easy, but they shared our outrage, and actually did something about it.Who gives customer service like that?...and, at no additional cost!Laser Save techs are reliable, honest and accountable.You can't do better than these guys.5 BIG BRIGHT STARS!
