-
September 2023 by Julia Malikova
The staff is very rude, showing careless attitude towards customers. An absolutely uneducated old man spoke very unfriendly and didn't even come out to show the car and tell about its features
-
July 2023 by Michael Davidson
I've bought a lot of cars in my time. I've had good experiences, some not so good, and a couple horror shows. I spent over 30 years in boat sales, I know what works, I recognize professionalism. You can feel a vibe within seconds when you walk into a showroom!!! You know exactly what I'm talking about, right? Adam was my salesman and within seconds, I was comfortable. That is the single most important thing in sales: that first 3-5 seconds when you meet. The entire process, which was complicated with a trade and a lien on it and my less than stellar credit score, due to some past issues. Chuck, the finance guy, got me a suitable rate. Very happy. Jay Irwin answered my original email, getting a response from a family member of the dealership: impressive. Adam's demeanor, his courteous, polite and friendly aura exuded thru the process. Great job Irwin Lincoln!!
-
July 2023 by Ed Lowery
Today I drove from Pa to Freehold to have lunch with an old friend. On the way smelt a rotten egg odor but made it to my friends house. Went to leave for lunch and car wouldn't start. Called AAA and they didnt want to touch battery as it was sizzling and warped. Towed to Irwins at 2thirty on a Friday. I had no expectation that they would even look at it till Monday but Brian said let me see what we can do. Fully expecting to need a new alternator and battery I was shocked when Brian said give us an hour we will replace your battery and you will be fine. Irwin didnt owe me anything I was from out of state but they treated me like I was a 30yr customer. They could have easily said it was the alternator and that I needed both replaced but they didnt. I cant thank the staff at Irwin enough they went above and beyond to help me out today. Thank you all so much.
-
June 2023 by Barb
I was really amazed at how efficient and coordinated the service department at Irwin Lincoln was during my recent pick up and delivery service. This was the first maintenance for my 2022 Lincoln Nautilus. In the past I was able to bring my car for service and wait for it to be ready.I was unable to bring the car for service due to a recent illness and decided to use the pick up service.My Service Manager,Brian, texted or called at each step. My Valet, Mike, was prompt, cordial and knowledgeable. I recommend Irwin Lincoln Service for all car maintenance and repair work.
-
June 2023 by Donald Long
Jeff Young focused and heard what I was looking for in an SUV and his detailed information and knowledge on the Corsair made my decision easy. My 3rd purchase from Irwin. Great sales, service and delivery
-
May 2023 by Anthony Castoro
We have purchased vehicles from many dealerships and this was without a doubt our best experience. Jeff was great to deal with and was honest, transparent, knowledgeable and truly helpful throughout the process. Chuck was also a pleasure to work through financing. We will go out of our way to recommend Irwin Lincoln and we will be repeat customers.
-
May 2023 by Patti K
I purchased a Mazda CX-5Jeff Young was the sales person and he made the whole process so easy and relaxed. No pressure straightforward service. It was really a great experience!I will recommend this dealership and Jeff Young to my friends and family.
-
April 2023 by d ch
Excellent sales manager Jay who personally responded to my inquiries and answered my questions about the vehicle I was interested in. My sales rep Michael was also friendly and approachable and provided good customer care. I was comfortable enough to make my purchase as a result of one of the best experiences of purchasing a vehicle ever. Thank you.
-
March 2023 by Shifra Landsberg
Highly recommend their professional, honest service. They are straight forward, pleasant, fast, and have only your best interests in mind. I am happy to have found them and very much impressed with Adam- whom guided me through the process with clarity and integrity in a humble manner. I am writing this out of great appreciation toward Irwin Lincoln!!! Thank you again.
-
February 2023 by Martin Silva
This was our first visit to Irwin Lincoln, and the experience was excellent from start to finish. We had only stopped in to test drive a vehicle and ended up purchasing that day. We had the pleasure of working with Jeff Young. At no time did we ever feel pressured to purchase and his knowledge of the vehicle was unsurpassed. We appreciated the fact that when it came to negotiating the price, Jeff was straightforward with price, taxes, and all other fees involved. There were no hidden fees or surprise expenses. We also had the pleasure of working with Chuck to sign all the paperwork. Once again, all went smoothly, and we never felt pressured into purchasing any extras. The dealership was clean and the waiting area comfortable while we waited for them to prep the vehicle to take home. The entire staff was friendly and attentive to our needs. I would highly recommend Irwin Lincoln and Jeff Young.
-
May 2021 by Greg Rowan
Quicker than promised, easy and efficient service!
-
February 2021 by Ralph Abbruzzese
Polite, friendly and fast
-
December 2020 by Juanita Harris
I had nothing but positive experience from start to finish. It's my new car service center⭐⭐⭐⭐⭐
-
October 2020 by tricia civello
Fast, professional and did a great job!
-
October 2020 by Marie Elena
I want to give this place 5-stars as I have visited for routine service many times; however, during my most recent visit, I paid for a tire rotation that they did not do. I didn’t bother to call and complain because it’s my word against theirs, but I had my tire marked to monitor a slow leak. Since they are not trustworthy, I won’t be back.
