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September 2023 by Barbara Birkitt
Can’t say enough about Louise, The Manager of this store and her staff. We are delighted with our purchase of our sleep number bed and referred friends. They also were pleased with the customer service they received and purchased a bed. We highly recommend going to the Freehold location and ask for Louise. She is terrific!
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July 2023 by Judith G.
what a horrific experience for anyone to go through from start to present.... the full line of products is a joke my back is worse now I didn't even have a problem before the customer service is bad and you can't even return the base??? wow read the fine print a ton of money down the drain w a product that is a scam I have pictures to show the huge hole in the middle of the bed it's like sleeping in a tunnel the manager in one of the stores is insulting and if you don't buy in the store they gray you even worse you are not a customer because they didn't make commission!!! bbb must be made aware of a company scamming so many people
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July 2023 by Judith Gaciofano
Made me feel because I did not make my purchase at the store I did it online that I was not a customer said it a million times yet I bought 2 pillows from him.
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February 2023 by Harris Bobroff
They were here at Correct time, even earlier then expected, but had an advance robo call, for new hour.The two men were friendly, super efficient and courteous.Thanks.Not given names, but somebody knows who the two men were.Well done...
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December 2022 by Shaya Pita
I went in here to rest my feet and try their new sleep number mattress it was a really wonderful experience the sales person was very helpful and explained how it works and was really informative on what would be the best bed for my body type I spent at least 30 minutes resting up on one of the comfortable mattresses in the store great place to make a stop while walking around the mall just to rest your feet
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December 2022 by Laura Bacskoczky
Jessica was awesome to work with. So knowledgeable and patient with us in making our decision.
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December 2022 by Leslie G.
I didn't drop a few Gs here for a brand new mattress, but I did get an awesome pillow that has 100% improved my quality of sleep. As I get older, I'm realizing just how important sleep is, and the little I get I want it to be good. Yes, I know how old I'm starting to sound LOL. The specialist (whose name escapes me) was very friendly and helpful. Recommended a few pillows based on my sleep style and I was able to test them out in the store. With a 30 day money day back guarantee, you really can't lose. It arrived and I haven't looked back since. Perhaps when our tuft and needle decides to retire, I will consider a mattress from here. I recommend this place!
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August 2022 by Mindy Rosenthal
John was the representative. He is extremely knowledgeable and patient. We asked numerous questions the first time and went back for him to sell us. We bought 2 beds from him. Can’t wait for delivery!
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June 2022 by Debbie Jackson
I had the best experience in sleep number in freehold. Products speak for themselves. Quality products and all the store ales people were outstanding.John was very helpful and new his products. Would recommend them to anyone looking for quality bedding products. .
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June 2022 by Dan Geis
Sales person was very knowledgeable. Help us pick out the right bed.!
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March 2022 by Leo Trybulec
john our salesman was great he explained everything and it was an easy transaction.
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December 2021 by Marilyn Scherfen
John (at the Freehold Mall) was a very knowledgeable and helpful sales associate. He took his time to explain the workings of the bed, as well as to show us various accessories, but was never pushy. It was a wonderful experience, and I eagerly await the delivery of the bed.
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October 2021 by Jaime Moreno
Jessica was fantastic to work with -- personable, no pressure and very thoughtful. Highly recommend.
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September 2021 by John Akramov
I've ordered king size bed with mattress in May and they said delivery is in a month or two the most, I called in June they said another month, I called July they said end of August, now it's September and they have no mattress in-stock. MR BOB, WHY ARE YOUR SELLS PEOPLE LIE TO GET THE BED YOU DON'T EVEN HAVE!!!!!!!?????
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September 2021 by Denise Banks
John made me feel very welcome. The store was neat and clean. I enjoyed my visit!