2 weeks ago I booked a 9-ft van from this location and I was to pick it up on Saturday. Saturday comes around which the booking was for 8:30 a.m. and the place was not open. On the door of this location it says they're open from 8:00 a.m. to 10:00 a.m. on Saturday. Someone working very near told us that they never open on Saturday. If you never open on Saturday you should not be advertising that you are open on the weekend. This put us in a very bad position where we called another U-Haul to see if they could talk us through a process but yet that was not successful so we were referred to a head office which the lady that took care of us was extremely helpful. She then referred us to the Marlboro englishtown location which also was a great help because the staff there was very understanding and took care of our moving needs. I would definitely go back to the Marlboro englishtown location NEVER EVER would I go to 16 throckmorton in freehold borough. That was the worst experience ever.
February 2022 by Donnie Brasco
This place is very unprofessional and the truck we were provided had major issues. Carlos is a jackass, gave us a hard time. Please do not go here for a moving truck. Do not give this place your business.
