-
November 2023 by Joe F.
Recently went to this Super-center for the first time. Obviously it's huge and a little confusing, but the store was very clean and well stocked. No interactions with employees on this visit.
-
October 2023 by Google user
We found what was needed a clipper, memory card and headphones for smartphone....but on this last purchase were served very unfriendly by a female servant ...or maybe it was because we are from Europe that she was so unfriendly... ?
-
September 2023 by Henk Kennes
We found what was needed a clipper, memory card and headphones for smartphone....but on this last purchase were served very unfriendly by a female servant ...or maybe it was because we are from Europe that she was so unfriendly... ?
-
August 2023 by Rong S.
I just want to let Walmart to hear the customer, I recently placed a online order, the have two problem:1. you substitute item without customer agree. I think when something out of stock, you don't have to fill with something else, you don't know people like or not. you filled different cereal for me, actually it wasn't what I like, but it is ok, I will eat them anyway. 2. when I arrived to pick up order, I parked in pick up spot, I called number you list there, but I got the message said message box is full. luckily I saw someone was working with other customer, so they helped.the Walmart I went to located on Rt18, Old Bridge.
-
June 2023 by Gretchen S.
This Walmart is awful. No even done scanning items and this Spanish person begins yelling we are stealing. WTF we had already scanned over 300 dollars in items and had 3 things left to scan. I assure you that bag of apples would not break us. Alanie you are a piece of shit. And Brian for sure your managerial skills are lacking. Well lacking gives you way to much credit. They are to say the least missing fdll Americans alalppooopppo.\_=+=====and disgusting. Perhaps you hire someone capable of running the register. It's not my job. I do however do it better than you run the store and your employees. And lastly I live and shop in America.f Can you hire someone who speaks English.only gave a star because I had to. it really would be a negative 5cr
-
December 2022 by Sneha W.
Very slow curbside pickup. It takes about hours to get a curbside 1 item pickup. I think it's better to go inside and shop.
-
October 2022 by Derek B.
Placed a pickup order...upon pickup multiple items are missing. Let the young man know who brought the order out, then he proceeds to basically accuse me of theft and lying by saying he brought out 2 cases of soda when he never did. Next time this happens to anyone else request loss prevention and your local PD so you can get the documents needed to sue for defamation. I am so done with Walmart...Especially the Freehold NJ location!
-
October 2022 by Marc A.
By far the worst Walmart I've ever been to. Came in around 10pm, 1 hour before closing time to get a replacement headlight bulb, after locating them and realizing they were in a case, I tried to find someone with a key. An employee , who's was working his first day went to find someone to no avail, I then asked someone else who promptly told me they couldn't help me, to then move to another person who couldn't help me. Went to the front to have them page someone , finally got someone to open the case , I ended up buying the wrong one, no problem I'll just go exchange it, Nope , customer service is closed , ok I'll bite the bullet, spend another $50 and return the wrong one tomorrow. I was then told by at least 4 People that they cousins help me, I did laps around the store to find the same guy who helped me last time , couldn't find him. Eventually, getting fed up, I asked for a manager , over the loudspeaker they called , and called... mins you it's about 5 minutes ti 11pm at this point . Finally find the manager , who's on her personal phone , walking past me. I said, "I'm looking for you" . Rudely, she told she can't help me, she's clocked out and can't " . You're a manager at Walmart, a customer needs help, you don't say no. Im really good at making a stink online, you bet your a** im taking to Twitter , took a picture of the store manager and his phone number and he's getting a call tomorrow. NEVER IN MY LIFE HAVE I EVER RECEIVED SUCH HORRIBLE CUSTOMER SERVICE!!!! I WOULD GIVE 0 STARS IF I COULD
-
September 2022 by Allen G.
Crazy lines rude people working here. Manager wouldn't open another register. Horrible service
-
August 2022 by Chelsea C.
WOW THE RACISM..My mother and I were in the self check out and the cashier was staring at us as I was scanning dog food 10 times. When we are done scanning everything the cashier stops us and says we only scanned five of the ten dog food when I clearly scanned 10 on the screen before paying. She held onto our cart and made a scene. We showed the receipt and she silently apologized but now the door monitor, who watched and heard everything decides to deep dive the receipt and items I purchased. Extremely embarrassing and being the only POC around it's not hard to guess why she did this. Shame on you Walmart. It's bad enough being watched WHILE we are scanning but then you STILL accuse us of stealing ?? .98 cents dog food on a bill we paid over $100??
-
June 2022 by Eli M.
Great prices. I love the self checkout! The line moves extremely fast! Love all the cheap assortments!
-
February 2022 by James T.
Larger store, well organized, easy parking check out went smoothly located in Freehold easy to access from RT. 9 all told not a bad store
-
January 2022 by Sofia S.
This Walmart is closest to my home so I frequently stop by to pick up odds and ends. When I do come, it is very hit or miss what items will actually be in stock. They are usually completely out of fruit and vegetables no matter what time of the week I come. Yet, they are usually fully stocked in snacks which is my primary reason for going. The aisles are not always nicely organized, sometimes they have what you want but you need to search for it. Overall decent but I would only go if you absolutely needed to.
-
September 2021 by Daniel Clayton
Wslmart maintains its reputation as one of the worst places to shop.
-
April 2021 by Joan B.
Why would anyone shop at Walmart? We needed a specific pharmaceutical product. We hadn't been to Walmart in over a year because of covid. When we walked in the fruits and vegetables looked lovely so we decided to come back to the food section. We go to the pharmacy department to pick up "the product." Nobody who works there knows where it is. 3 different employees sent us to different aisles. It wasn't in any of those places. We ask the pharmacist. She sends to another aisle. Of course, it wasn't there either. We gave up! We are so frustrated that we decide to leave and not shop in any other department. On our way out the door there is a lovely sign about contacting Martin, the store manager. We dial the telephone number given. It is not Martin's phone number. It is the store number. We make selections to try to get to Martin. The phone rings and rings and rings. We are now walking to the car. By the time we actually spoke with Martin it was 10 minutes later and we were pulling in Target's parking lot in Manalapan. Martin told me that we should be looking up whatever we want on the computer because most of his employees don't know where things are. He was courteous, but clueless. My feeling is he couldn't care less. There is no way he was ever going to keep us as a Walmart customer. The story should end here but it doesn't because Target is an amazing comparison. As I mentioned above, we ended up at Target. We walked to the pharmacy department and the pharmacist knew exactly where our product was. When we came to that aisle a Target associate pointed to the product. We then did what we had planned to do at Walmart - browse through the food department. As we were walking around, we needed directions to find certain things. Target's associates walk you over to the things you are looking for. One associate (I think her name was Emma) actually explained the difference between 2 products to make pancakes. We ended up spending $49.07. Not a lot of money to Walmart or Target, but I ask, again, why would spend it at Walmart? Walmart was a totally frustrating experience and Target was just what one should expect from a service company.