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January 2023 by Linda C.
Worst thing that they do....NOT ANSWER THEIR PHONES!!! Just like Walmart in Howell! Yesterday, Thursday, Jan. 26 2023 they delivered less than half my order of groceries,... did leave it on my doorstep as I did instruct, my daughter took it in about 10 minutes later and unpacked it for me as I was not available to do it... she did not know what I ordered... and that should not matter... Around 1130 last night when I went to take something out that I needed that I had ordered that day it wasn't there and it wasn't on the list that item not available, my daughter came and asked me for something else that she had ordered and I had gotten for her and that wasn't there either. Also not on that list... I began to check and realized that a lot of my order had not been delivered and since it was after hours I waited till this morning to call and I started calling at about 630 and by 10:30 AM. I'd given up trying to get anyone at that store in freehold I had walmart.com cancel the order and I had to order from a different grocery store, which ended up costing me more money so tip of the day don't order from Walmart from directly from their stores because this is the not the first Time they have done this either buy deliveries or pick ups from the freehold, and the Howell store in New Jersey... better to pay a little more in prices in the grocery stores and not have to deal with this hassle...
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December 2022 by Sneha W.
Very slow curbside pickup. It takes about hours to get a curbside 1 item pickup. I think it's better to go inside and shop.
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October 2022 by Marc A.
By far the worst Walmart I've ever been to. Came in around 10pm, 1 hour before closing time to get a replacement headlight bulb, after locating them and realizing they were in a case, I tried to find someone with a key. An employee , who's was working his first day went to find someone to no avail, I then asked someone else who promptly told me they couldn't help me, to then move to another person who couldn't help me. Went to the front to have them page someone , finally got someone to open the case , I ended up buying the wrong one, no problem I'll just go exchange it,Nope , customer service is closed , ok I'll bite the bullet, spend another $50 and return the wrong one tomorrow. I was then told by at least 4People that they cousins help me, I did laps around the store to find the same guy who helped me last time , couldn't find him. Eventually, getting fed up, I asked for a manager , over the loudspeaker they called , and called... mins you it's about 5 minutes ti 11pm at this point . Finally find the manager , who's on her personal phone , walking past me. I said,"I'm looking for you" . Rudely, she told she can't help me, she's clocked out and can't " . You're a manager at Walmart, a customer needs help, you don't say no. Im really good at making a stink online, you bet your ass im taking to Twitter , took a picture of the store manager and his phone number and he's getting a call tomorrow.NEVER IN MY LIFE HAVE I EVER RECEIVED SUCH HORRIBLE CUSTOMER SERVICE!!!!I WOULD GIVE 0 STARS IF I COULD
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September 2022 by Allen G.
Crazy lines rude people working here. Manager wouldn't open another register. Horrible service
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August 2022 by Chelsea C.
WOW THE RACISM..My mother and I were in the self check out and the cashier was staring at us as I was scanning dog food 10 times. When we are done scanning everything the cashier stops us and says we only scanned five of the ten dog food when I clearly scanned 10 on the screen before paying. She held onto our cart and made a scene. We showed the receipt and she silently apologized but now the door monitor, who watched and heard everything decides to deep dive the receipt and items I purchased. Extremely embarrassing and being the only POC around it's not hard to guess why she did this. Shame on you Walmart. It's bad enough being watched WHILE we are scanning but then you STILL accuse us of stealing ?? .98 cents dog food on a bill we paid over $100??
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June 2022 by Eli M.
Great prices. I love the self checkout! The line moves extremely fast! Love all the cheap assortments!
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February 2022 by James T.
Larger store, well organized, easy parking check out went smoothly located in Freehold easy to access from RT. 9 all told not a bad store
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January 2022 by Sofia S.
This Walmart is closest to my home so I frequently stop by to pick up odds and ends. When I do come, it is very hit or miss what items will actually be in stock. They are usually completely out of fruit and vegetables no matter what time of the week I come. Yet, they are usually fully stocked in snacks which is my primary reason for going. The aisles are not always nicely organized, sometimes they have what you want but you need to search for it. Overall decent but I would only go if you absolutely needed to.