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July 2025 by Kera Mcandrew
As I came up to the register because it was my turn to buy my items and said “Hi” with a smile, the girl in front of me, I believe she had brown hair, she just looked at me as if I was weird for being there. Then the other girl with the short black hair didn’t acknowledge me for being there. At the end of the transaction, she handed me my bag without saying anything. Overall, I had an awkward and uncomfortable interaction with these 2 workers, I felt like I was making them feel weird for being at the register.
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July 2025 by Jaclyn Lang
Melissa the sales associate was amazing she truly
Went above and beyond helping me find items. She was patient with us as we had a 2 year old running around she is a great asset
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January 2025 by george cruz
Bought a dress for my daughter and the zipper just came apart no one to talk to at Least a live person only an automated person
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September 2024 by Agatha Elderberry Dazzle
I went to this store last weekend to shop for a dress for my sister. There was a nice selection of dresses. She found a nice red one that she liked and it had no sparkles. The music was okay except for one song that I didn’t like. My experience was amazing and I will definitely come shopping here again.
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September 2024 by Aggie The Unicorn
I went to this store last weekend to shop for a dress for my sister. There was a nice selection of dresses. She found a nice red one that she liked and it had no sparkles. The music was okay except for one song that I didn’t like. My experience was amazing and I will definitely come shopping here again.
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January 2024 by zahia kwara
Windsor used to be good and good quality stuff. Now that store in freehold, has become trash. Their clothes are not age appropriate for older women, and seems like all their clothes are clubish, and not good quality for any occasion. Too short, revealing in all the wrong places. Sorry never will I shop there.
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December 2023 by Sarahelena Marrapodi
Spoke to an employee yesterday because I wanted to use the Black Friday discount, but couldn’t make it in store in person so I would’ve paid shipping, which nulled the discount. Asked if I could use a 15% off in store for the top I put on hold and she said yes. I came in store and they told me unfortunately I could not, because it was also online only. That’s totally fine, I completely understood that. I look at the top in person and they say it’s the last one, and has all the strings tugged and hanging on it. We ask for a damage discount and they refuse as well. Employee didn’t even say good day to us. Just very rude attitude and poor customer service. If you can’t accommodate for your product that happens, been there as a customer service employee, but that’s when you should use some basic etiquette.
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May 2023 by Lilly Meyer
I walked in and was immediately welcomed by the manager. She helped me pick out prom dresses to try on and even gave me great compliments. Go to this store if you want great customer service and a great manager. She was not rude at all and very helpful!!
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April 2023 by Gianna Celeste
I came into Windsor in Freehold last Sunday to shop for my daughters 8th grade dance and there was an older lady who was being very rude to me and overheard her being rude to other customers. She had a very bad attitude and was not helpful whatsoever so I came back yesterday and saw she was working again and was still being rude, she had the worst attitude towards customers and her employees. If you want good customer service at Windsor I suggest going to the one at Toms River. I'd rather drive 40 minutes to the one in Toms River than the one in freehold. It's my mistake for coming here twice. Due to my horrendous experience I wish I could give this store 0 star but unfortunately that's not possible.
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October 2022 by Ashley Figaro
Walked in at 8pm on Saturday to find out they close the dressing rooms an hour before the store closes…
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October 2022 by Chelsey Jaipersaud
Dresses are beautiful, employees are rude for no reason lol
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October 2022 by Gianna Benjamin
Amazing staff super helpful. Helped me find everything I needed and very quick too. In and out in like 12 minutes it was awesome. 10/10 recommend!!
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October 2022 by esraa elkholy
First of all they have the cutest clothes, really decent prices and the girls are the sweetest people you can encounter. MYA and JAIMIE WERE SOOO HELPFUL. Mya litterally took the time out of her day to help me find a bunch of gorgeous dresses in my size she made me feel amazing ? I left with 2
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July 2022 by Zion Judah
Why are there only 5 Stars!!!! Because clearly 5 stars are not enough to describe my experience to this magical store! The staff was absolutely incredible. I felt like I had my own fairy godparents helping me get ready for a ball. Thank you all for truly making me feel so special and helping me put together a super cute outfit! You ALL ROCK!!! ON EVERY LEVEL!With LoveZion
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May 2022 by Sindy Veronica Astudillo Monrroy
I highly recommend this store. The evening manager is a great person. She help me to decide the best dress ? that fits me. She was very sweet. Her personality was incredible.
