Smithville Jeweler is known for its pleasant employees and great service. Customers have shared positive experiences, particularly highlighting the helpfulness and friendliness of the staff. One customer had a ring fixed in about an hour and was thrilled with the sparkle upon receiving it back. Another individual appreciated the time and honesty shown by the staff while resizing an engagement ring, leaving with a beautiful piece that brightened their day. While many reviews praise the quality of service, there is a note of caution from a customer who felt misled about the authenticity of a ring. Despite this, the staff offered assistance, including advice on insurance for valuable pieces. Additionally, a customer had a diamond replaced on their wedding band and was pleasantly surprised with the outcome. Overall, Smithville Jeweler offers a wide range of jewelry and has received recommendations for its kind and knowledgeable employees, making it a go-to place for those in search of jewelry and repair services.
Fast friendly service at a reasonable price for cleaning and sizing a ring with rhodium plate. Looks like new.
December 2024
I had a ring repaired and diamond replaced while I waited. The work was done very well and I was charged a very fair price.
August 2024
Had a necklace I purchased from them and it kept breaking on me. They tried soldering it a few times but that didn’t work. Finally they swapped it out for a different chain. Very nice people, but had a ring repaired and cleaned and they charged a LOT of money!
