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February 2024 by Suzan Runko
Fabulous service...great selection.
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February 2024 by Tyler Driscoll
Completely awful bought vehicle few months ago come to find out of the frame was filled with spray foam lol. Luckily I fixed it. But vehicle was definitely not safe to be on the road at the time he allowed us to take it home. Did nothing about it as well.
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February 2024 by HAKAN DILER
I purchased a 2015 Dodge Ram from here a couple weeks ago and I just wanted to say that the vehicle is great!! The service was also very good, I was in and out of the dealer in under 1 hour. Very much recommend this dealer!!
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February 2024 by Osman GÜRDAL
excellent service
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February 2024 by matt
good service ,excellent people, great pricethank you guys
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January 2024 by Carlos Cabezas
Excellent atention
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January 2024 by Damaris Gutierrez
Very good good service and very good cars thank you for your help super recommended and thank you Rodrigo for your help ?? super recommended
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January 2024 by Dan Obrien
Stay away...total fraud. Owner just told me a vehicle I wanted had no accidents, but their own Carfax shows 2 accidents with structural damage. I'm requesting the NJ DMV to revoke his license...He is a totally dishonest scam artist.
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November 2023 by Five Boro Native
These guys aren't the very greatest, but they also aren't too terrible either, if you know how to shop for a used vehicle that will suit your needs. This is my experience.I ended up getting a 2012 Ford F-250 Super Duty Lariat from them at a significantly reduced price from their original $21,000+ asking price.Now this truck wasn't perfect, but I could see that it would clean up very nicely....!There was some relatively minor rust and some light body damage on the bed. That wouldn't stop it from driving or towing, and it was not actually all that obvious unless you were looking for it. There was also a fair amount of surface rust on the frame, but I hit it with a hammer in a number of places and there were no crunchie sounds so I decided to just have it cleaned and undercoated after taking it home.The cab section was even cleaner with a very minor (less than a quarter sized) shallow dent near the rear door that could be popped out and another similarly small dent in the hood that would be too high up for most people to see anyway; I actually have to look pretty hard to find it and I own the truck.This Super Duty came with the 6.2 gas engine and a 6-speed automatic; they are known to be reliable, but I hooked up my scanner and there were only two codes (p0103 and p0113) which pointed to a bad Mass Air Flow sensor. There were no codes for the transmission, and the alternator was putting out good power.The tires were in exceptional condition, and the brakes were also only about 40% worn. The oil was fresh, and the transmission fluid was clean and clear. The antifreeze was also in good shape, and there were no bubbles upon starting the engine (that is often a sign of a blown head gasket). There were also no funny smells or anything like that from the car, and all of the lights worked.The leather interior was surprisingly clean, but not perfect. There is a small (1-1.5" long) rip on the rear passenger seat, but a quick trip to an upholsterer would repair it easily and I don't plan on having very many passengers back there anyway. The A/C is cold, and the heat is hot. The Ford Sync system works for Bluetooth phone calls and media, but I will be upgrading the amp and speakers at some point. All windows, sunroof and memory seats all work, as well as the folding mirrors that can also extend themselves for towing.After a 60 minute test drive (they weren't overly happy about that, but I put down a deposit) I noticed that the shocks needed replacing (they're only $99 a piece) so no big deal and you can actually change them yourself with the vehicle on the ground. I also noticed a tire pressure monitoring fault (TPMS) so I inflated the tires to the 65psi posted on the door jambs and the ride improved, but the truck still needed shocks and the fault didn't go away so I had a new sensor installed once I got it home.The vehicle was otherwise very solid.After bringing it home I changed the Mass Air Flow sensor and air filter which was so dirty it was nearly black...! Put in a new battery, changed the oil and the shocks.All in all, I am pleased. I expected to put some money into the truck because it was used, so no harm, no foul there.Another $2500-3000 would get the body into near showroom condition (already got several estimates), and I'll probably get to work on that by the summer of 2024. Even if I found a cleaner truck it would easily be $6,000 to 10,000 more than I paid (trust me I still check the prices out there) with more miles and probably more wear/damage, at that.Update as of 10/31/23:The ECU turned out to faulty and the tires had good tread, but suffered some internal damage that wasn't detected by the dealer, 2 different Mavis tire shops or me. These two items will run roughly $2000. Not a problem for me, but something to consider.I think it's worthwhile to at least look them over, even if you don't buy a car from them.
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October 2023 by Reynaldo Perez
This place is awesome I was in the market for a pick up truck. They understood my concerns and needs and satisfied from the time I walk in and the time I walked out. Customer service is my number one attraction and they did just that. Thank you to Radrigo and staff.
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October 2023 by Cengiz Han Beslen
I recently had the pleasure of visiting Urbin Auto in New Jersey, and I cannot express enough how fantastic my experience was. From the moment I walked through the doors, I knew I was in good hands.The team at Urbin Auto is not only professional but incredibly helpful and friendly. They took the time to understand my needs and provided valuable insights to guide me in making an informed decision. Whether you're a first-time buyer or a seasoned car enthusiast, their dedication to customer service is truly commendable.One of the things that stood out most was their vast selection of high-quality vehicles. The showroom was immaculate, and I was impressed by the diverse range of cars available. It's clear that they take great care in curating their inventory to cater to various preferences and budgets.The knowledgeable staff answered all my questions and made the car-buying process seamless and stress-free. They were patient, transparent, and never pushed me into making a decision. Their focus was on ensuring I found the perfect vehicle to meet my requirements.Moreover, Urbin Auto's after-sales service is exceptional. They genuinely care about the satisfaction and well-being of their customers. If you have any concerns or need assistance post-purchase, they are quick to respond and resolve any issues, further enhancing the overall ownership experience.The pricing at Urbin Auto is fair and competitive, and I felt that I received excellent value for my investment. They also offer a range of financing options to accommodate different financial situations, making it easier for anyone to drive home in their dream car.In conclusion, my visit to Urbin Auto in New Jersey was a memorable and enjoyable experience. I would highly recommend Urbin Auto to anyone looking to buy a car. Their outstanding customer service, extensive inventory, and commitment to their customers make them a top choice in the industry. I'll definitely be returning to Urbin Auto for all my future automotive needs. Thank you, Urbin Auto, for making my car-buying experience a truly great one!
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August 2023 by Tricia Linton
Sold me a lemon
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August 2023 by Sai Uday Vemula
They repair the accidental cars outside and sell them to the customer unknowingly in CARFAX report don’t trust these guys
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August 2023 by frank diaz
They sold me a vehicle and after 35 days I had to change the transmission, luckily I had warranty insurance...but the dealer, thank you, only focuses on selling and not assuming consequences.
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June 2023 by loren c
My co-worker has bought 2 cars there and they turned out well. I just bought one on Tuesday and today I went to change the battery for a new one. Now I hope it doesn't get damaged soon. Well, since it wouldn't be easy to pay so much money, I know it's a car. used but God wants everything to go well and have no problems My first car ?