Victra is a Verizon Authorized Retailer located in Garfield, NJ, dedicated to providing the best experience for its customers. The store offers a wide selection of wireless devices, including phones, tablets, mobile broadband, and accessories. Customers have praised the knowledgeable and friendly staff, particularly Esteban, who provides quick and professional assistance, making the process easy and straightforward. Many have reported positive experiences, highlighting the staff's ability to explain options clearly and help find the right devices, such as the Verizon Speed Mobile Hotspot. Manager Jonathan has also received commendations for his helpfulness and kindness in resolving account issues. Overall, customers express high satisfaction with their purchases and plan to return for future Verizon needs, noting the store's welcoming atmosphere and efficient service.
I was helped by Isaiah and Israel and not only were they friendly and accommodating to my need of help to bring things in from my car. But they were very quick and efficient. Took total of not even 10 minutes.
July 2024
Damaging your phone is a terrible experience, but having a Verizon Agent such as Israel helping me , gave peace of mind. Thank you Israel for your help and making my day easier.
July 2024
Esteban is the best! As soon as I went in the store, I didn’t have to wait and Esteban assisted me instantly and very professionally. He is also very knowledgeable with the services that they offer and made it his priority to help me get Internet service the easiest, most practical and the quickest way possible.
