-
February 2024 by Francis Baldwin
Nice spacious book store. Sells $16 basic t shirts which do the trick. But cashier reading a book made it quite clear she wasn’t interested in speaking to a customer. Not really a good fit for that type of personality.
-
January 2024 by Allison Conover
Received a book from here as a Christmas gift but unfortunately I’ve already read it. The store will not let me exchange it with the receipt & book in pristine condition because it was bought more than 2 weeks ago. I recommend buying your books online or going to a book store that has better customer service.
-
January 2024 by Srinath Mallela
Nice and good
-
January 2024 by thomas edmund
Nice book store for Rowan Students
-
November 2023 by Brian Hoiberg
Great place for Rowan swag and apparel. Just a little pricey.
-
October 2023 by Jordan Thomas
Horrible experience. Purchased a used rental textbook as the option was available on the website and less than 24 hours later was charged for double the price to purchase a new textbook as they do not have anymore in stock. Unable to cancel the transaction as the store was closed last night and after attempting first thing this morning am still being told I cannot be issued a refund. Will not purchase from here ever again as it is a scam.
-
August 2023 by Mark Breslin
The hours are posted 10:00 am to 5:00pm Monday through Friday and I am at the door at 4::20 pm Thursday and you’re closed!
-
August 2023 by Greg Emick
The student store is good for picking up the latest Rowan swag.
-
July 2023 by Fredrika Winfield
Horrible customer service from the young lady at check out. She unfortunately was more interested in trying on a sweater and talking to her colleagues instead of helping a customer.She was very rude, sarcastic and unapologetic. When I pointed out to her that she was not good at doing her job she actually said “ thank you”!The only reason I am giving Barns & Noble a 1 rating is because of the store manager who called me personally to apologize for the lack of service and care on behalf of her employee.I can’t validate if the manager actually did speak with the employee and redirected her to the company’s service model and expectation of a high caliber of service that B&N employees should provide to customers. But the store manager did follow through in trying to get to the root cause of my dissatisfaction. It is my hope that not only the offending employee, but all of the branch employees understand the importance of customer service…even if your having a bad day.While I would never wish for anyone to lose their job, I do however believe in quality customer service and treating people with respect. Not to mention the notion that you never know who you may comein contact with.I wish them well!
-
July 2023 by britly hernandez
Went into Barnes and Nobles at Rowan to study online for class and for my personal reference I like sitting on the floor in a corner near the window. They literally told me to get up off the floor and sit in a chair because they’re following ADA compliance. FYI the store is completely empty and it’s a Tuesday at 10am also Rowan university students are on summer break. I wasn’t bothering anyone and I didn’t see anyone in a wheelchair because that’s really what ADA compliance is. Maybe it’s because I’m a different shade ??♀️
-
July 2023 by Kevin Parsons
Its a very quiet and peaceful place. I was able to sit there and read for a few hours.
-
May 2023 by Jay Farmer
A beautiful bookstore in the heart of Rowan University. There's tons to choose from. Cash and cards accepted. It is wheelchair accessible with restrooms for patrons. There is also a cafe but it is currently under renovation and not open. There is street parking and garage parking with your 1st hour Free. Enjoy!
-
May 2023 by Tara Hall
The store is organized and clean. The staff is friendly and knowledgeable.
-
May 2023 by Earle Oxner
OK selection. Somewhat snarky peoe working there. Not the best college bookstore B&N runs, to be sure.
-
May 2023 by Kevin Curtin
Staff has been very helpful every time I've come here, always a pleasant experience
