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January 2024 by Jacob W Souder 3rd
Great as always great people that work at that store
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November 2023 by salvatore Harker
Ana madr My phone upgrade simple she's thirty best employee.
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September 2023 by D_MONTii MEDIA
Sales assistant was very courteous while helping me with an Airpod.
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August 2023 by JD Land
Very good experience here. Mike was extremely helpful and the store seems to be very well run with employee's who are very knowledgable and happy to help.
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July 2023 by Jessy Yocum
My boyfriend and i came in around 7:30 just before closing to inquire about adding a line. We had Chris as our Rep. His customer service was OUTSTANDING!! Not only did we NOT feel rushed, he let us leave and come back at 7:55 and STILL took wonderful care of us. Chris took going above and beyond to a whole new level! He was very knowledgeable in ALL areas. He gave us a full break down and MULTIPLE options to give us a rounded understanding of which way we’d want to go. He explained in detail how every single option would look moving forward. We will definitely be returning to Glassborro to only deal with him. We couldn’t be happier with the service we received. Thanks so much!!! Justin and Jessy
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July 2023 by Michele
Employees are kind to others who may not fit the normal spectrum.
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May 2023 by Kerwin Francis
I recently had the pleasure of transferring three phones/plans from Verizon Wireless to T-Mobile, and I couldn't be happier with the level of service and support I received. From start to finish, the entire experience was top-notch.First and foremost, the customer support at this place is simply outstanding. The staff, especially Chris, went above and beyond to ensure that all my questions were answered and that I felt confident throughout the process. Chris, in particular, was incredibly helpful and knowledgeable. His expertise made a significant difference in making the transition as smooth as possible.The facility itself was well kept and organized, which immediately put me at ease. It's clear that they take pride in maintaining a clean and comfortable environment for their customers.The phone transfers went seamlessly, without a hitch. I was pleasantly surprised by how easy and hassle-free the process was. There were no issues whatsoever, and the entire team ensured that every detail was taken care of. Chris, was transparent about the expectations for the first bill, providing reassurance that if any problems arose, I would be promptly credited back.What impressed me even more was their commitment to customer satisfaction. They made sure to emphasize that they were available the next day in case any issues emerged. This level of responsiveness and accountability truly sets them apart.Moreover, Chris helped me take full advantage of all the available discounts and rebates. He went above and beyond my expectations, even uncovering some discounts that I wasn't aware of despite conducting thorough research prior to making the switch. Their dedication to maximizing customer benefits is truly commendable.Overall, my experience with this place was incredibly pleasant and stress-free. From the exceptional customer support to the smooth phone transfer process, I couldn't have asked for a better experience. I wholeheartedly recommend them to anyone looking to switch phone plans or transfer their service. They truly know how to deliver outstanding service, and I will definitely be a returning customer.
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May 2023 by Ms Audra
I actually love TMobile.. Been with them for about 7yrs now. The support teams are always helpful. The store I visit in Woodbury NJ is awesome. Shout out to Sean/Shawn.. ❣️
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April 2023 by Leonard Hall
The service here is exceptional. I had a weird issue with my phone and the team here took care of me. I have heart failure so having my phone is extremely vital. They made sure I was okay with polite service and I truly appreciate it. Carlos & Katherine are the best. I wish every establishment had team members like them. Come here if you need any help! They'll handle anything you need!
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March 2023 by G R E L L O T
Great service, very helpful. Bring any print ad or mail ad here, don't call. Much easier to set up service with these great people in-store
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February 2023 by Lydia J
Carlos gave exceptional customer service! I purchased an ipad and air pod pro’s and he was so nice and helpful!!! I work in customer service, and was blown away by the professionalism! I will be coming back to him when it’s time to upgrade my phone!!!! Thank you!
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February 2023 by Doreen Jones
Very pleasant people always ready to help would reccomend t-mobile 100%to friends.
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January 2023 by Vincent Ruiz
I LOVE this T-Mobile store. Everyone is always nice ?☺️???. Keep up the great work. I have been a customer for more than 35 years. Thank You.
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January 2023 by Lenny Lerro
Carlos was very knowledgeable, helpful, and friendly. He solved my issue
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November 2022 by Tim Palmer78
My wife lost her phone and the insurance company denied coverage . My wife spoke to Katherine and she showed competence, empathy and was well aware how to get our issue resolved and the claim approved. Katherine is a treasure! Thank you!!!!
