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August 2023 by Michelle Yang
I went in asking about a wedding band I wanted to size down. The gentleman took a look and he was transparent and told me he couldn't do it because it was too risky. (It had been sized up before). He explained the small gems around the band could fall out if it were resized again. Sorry I didn't get his name but he was super helpful and I appreciated the time he took to assist!
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September 2022 by Princess V.
Amazing jewelry store owner by the most knowledgeable professional. Really good selection
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April 2022 by Athena Kontoyannis
What an amazing place! I went in today to get my son’s watch repaired and the two ladies in there were just lovely. I was able to wait for the repair and they were AMAZING with pricing! This is now my go-to jewelry store….
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December 2021 by Taylor Sinatra
Fantastic service and built me a few beautiful custom pieces.
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August 2021 by Linda M.
One of the kindest jewelers I ever met. The gentleman and woman working there were pleasant and helpful. I was leaving for a trip the next day and he fixed my watches immediately so I didn't have to leave them. Had a great conversation and they made me feel like a welcomed customer. Definitely will return since my regular jeweler closed down. Just found my new place and close to home.
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July 2021 by Iga Viktoria Rose
The best.
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December 2020 by Kenneth Scanlon
We're old friends and have the money to buy anything but everything look great I would go there if I were you a hundred percent gold mine NFL scores
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November 2020 by Mitesh Vaidya
Five stars for John at Alfred Jewelers. I brought a watch and an incompatible aftermarket bracelet to be installed, and John was honest with me that it wasn’t the proper part. He explained the situation to me and didn’t charge me, even though he spent over an hour trying to get it to fit! I really appreciate excellent customer service like that and will be using this shop in the future.
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February 2020 by Marianna K.
I don't even know where to start...I am beyond thrilled with my experience here. After nearly 16 years, I decided it was time to re-set my engagement ring. I am very particular so it took me a quite a while to even get to this point. John was so patient with me, listened to what I was envisioning and brought it to life. He also extended his expertise perfectly. Together we created the most beautiful piece and I am so incredibly happy. It pairs flawlessly with my eternity band as well, just as I wanted. Professional, courteous, personable and exquisite craftsmanship is what you get here. Don't hesitate!! Thank you John!!
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December 2019 by Kenneth MacFarlane
John is the man. He helped pick out an engagement ring and continues to service me to this day years later. I go to him for all my jewelry needs. Very knowledgeable honest and knows his stuff. He has a great feel for what people like and don't like.
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March 2019 by Jack Delio
Amazing service great product's
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March 2018 by Christine F.
I went in for ring re-sizing. I was buzzed into this corner store in the middle of downtown Glen Rock. I was greeted by an elderly woman, she was pleasant but was having difficulty seeing the ring sizing rod. I questioned the size she suggested because it was actually smaller than the current size of my rings?! A younger man, possibly her son barked at me, listen honey she's been doing this for 40 years..." I was so turned off I thanked them and walked out. I'll go back to Arthur Groom!
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February 2018 by Judy Eldridge
John & his staff are excellent .. His artistry with custom work is beautiful . The prices are fair & John , the owner , is a true expert in his profession. I have been using them for years & never disappointed .
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August 2017 by Frank Kane
John was rude over the phone asked me if i was a gemologist
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August 2016 by Steve Goguen
They did a fantastic job resetting my wife's engagement ring. My only regret is I didn't go here first.