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October 2024 by Carl Maloney
Maddy & Mike were very helpful
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August 2024 by John J Padden
Homeowners NOT welcome, at all. Contractors only. Unfriendly, uncomfortable and condescending with a smile. You know the “insult smile” people give you when they don’t want you around? That’s what I got. As soon as I said I wasn’t a contractor their demeanor changed and I was treated like an idiot. They didn’t want to sell me a motor because they said I might sue them if it damaged my unit. It was a pretty insulting conversation. Suddenly I was incapable because I’m a DIY homeowner? Honestly I didn’t need some person at the counter deciding what she thinks I can install. It was insulting. I just thought they were a store where I could buy part for my AC unit. And I get all this drama. They’ll probably reply and say they’re a wholesaler, but I was just in the building 10 minutes earlier for a different part and there was no mention of a problem. Nothing on the website, nothing on the door, and nothing on the counter says they will only sell to contractors because they are a wholesaler. Then they began talking over me, and adding items to my order. Ultimately, I was just so insulted I walked out. I’ll get the part else where and install it myself without a store manager over my shoulder questioning my abilities. It just won’t be today. (Note: I was in the store earlier and I was going to give them five stars and praise. They were so great, that's why I went back. Then this happened)
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September 2023 by BILL “GATOR” WURZ
Great Place, all your parts and expert assistance, stop in and see my friend Steve B. !!They are ALL great guys !!
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January 2023 by daniel teears
Had hard to find parts in stock. But placed arbitrary restrictions on purchasing. May have just been the employee
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January 2023 by Joseph Wright
Great service awesome people
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November 2022 by Milo Of the Milo
These guys are very helpful and extremely nice ..They must keep up the excellent work ..Thanks Fellas.
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November 2021 by Michael
Had what I needed. Counter person very helpful.
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November 2021 by Dan the Man Pots and Pans
These guys know their shh.....stuff, they know their stuff
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November 2020 by Joseph Mennig
Great guys in Glendora
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November 2020 by Philip Jacoby (Phil)
Great selection and very friendly and helpful staff definitely 5 stars!!!!
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November 2019 by just me
Cool Rite Heating and Cooling Llc. I am here quite a bit. Great service. Great equipment.
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November 2019 by John Wilson
Great people great service
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November 2019 by R. The Redz Guy
Helpful people
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November 2019 by Frank Pursglove
The staff here is very knowledgeable friendly and they were eager to help I went in there problems with my furnace guy offered advice and even told me to try something before I even bought a part you can't find that around here nowadays too often great place definitely have all my future business
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November 2019 by Kurt Pittman
Had the parts I needed for my Gibson furnace in stock and my cold house is now warm again. Thanks!
