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January 2024 by Austin Elmore
Dawn was an extremely kind and understanding person. Completely helped me with my accounts and switching over to Bank of America. She is definitely a top tier staff member.?
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January 2024 by Niki C.
Not enough staff and no customer service.
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December 2021 by Emmaline Kelley
They should just sell this building no one there and their atm hasn't worked for a week now going to change banks tired of paying atm fees for my cash
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October 2021 by Ant Hartman
Place been closed for almost 2 years...place is no good...go to TD bank or PNC right across the street
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October 2020 by Mike _
I would leave 0 stars if I could! Its one thing to have to call because your branches are closed. But when I get hung up on on two times and your "employee" lies and saids "Were having Technical difficulties" because she's lazy and don't wanna do her job. Thats where I have a huge problem. Yeah thats not good customer service at all. This is why I'm closing my account. This bank sucks don't bank here!
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December 2019 by James Charest
My account got closed with no reason what so ever! when i try to get my money i had in there they was rude about if i ever will get my money and would not tell me why my account got closed.
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March 2019 by Alyssa Br333333
Worst customer service. 1 teller and NO ONE in sight on the floor or greeting customers. Dark and dingy outdated building.
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August 2018 by Patricia Hernandez
I've been banking with Bank of America for several years and it doesn't look too good for them. Most locations shut down their drive through lanes. They have poor hours of operation too. I have noticed money from my accounts not adding up correctly. One day my balance is zero then there 48 cents. Yesterday I went to their ATM to take $40.00 that left me a balance of $1.00. Now today I looked on the app and online it says that Im negative $13.00. I am very responsible with my money I know what goes in and out. Their computers are notdoing their job at adding and subtracting. All I'm saying is keep your eyes open. The other thing is when I got money from my job in Germany it was supposed to be $525.00 but Bank of America took the dull $25.00 and left with with $500.00 when I was tolmd the fee for receiving niney from another country was all inclusive at $16.00. I am switching banks because of this. What a mess.
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May 2017 by renhao chi
Td bank is much better
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May 2017 by Anthony Magazzeni
Always given me great service.
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May 2016 by hija de Jehova
Buen servicio al cliente
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November 2015 by Chris Phraner
Horrible hours, out dated, and they had one teller with a line out the door. Worst bank ive been in yet.
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April 2013 by A Google User
4 tellers behind the window but one working. Also they wont count change... You are a bank why dont you count and take my chamge???
