Carr's Hardware is a family-owned hardware store located on Broadway in Gloucester. Known for its friendly atmosphere and personalized service, this local shop stands out among larger chains. Customers appreciate the knowledgeable staff who go out of their way to assist everyone who walks through the doors. Whether it's for building materials, tools, lawn and garden supplies, or paint, Carr's Hardware offers a variety of products at competitive prices. Visitors often note the welcoming environment, where employees greet customers upon arrival and are eager to help find specific items. Even when certain products are not in stock, the staff is willing to order them for future pickup. The store has a reputation for outstanding customer service, fostering a sense of community that makes shoppers feel valued. Carr's Hardware has received praise for its ability to handle special requests, such as providing pegboard displays for free. The store is not just a place to buy supplies; it is a hub of support for the local community. Overall, Carr's Hardware embodies the spirit of small business, offering a personal touch that larger retailers cannot match, making it a preferred choice for many local residents.
I had to get a few keys made. The woman was eager help and jumped right in to start to the keys. I had 5 keys made and paid for in under 5 minutes. What a great interaction. I will definitely be back to do more business. Check out the first 3 minutes of my visit in the video attached to the review. Thanks Carrs Hardware!
January 2025
Wonderful family, wonderful prices! Always a pleasure to shop there!
October 2024
Nice little store, they seem to have a little bit of everything. Little on the expensive side though.
