Metro by T-Mobile at 415 S Broadway is known for its friendly and helpful staff, especially Khaled and Mike, who go above and beyond to assist customers. Customers appreciate Khaled for saving them money, explaining everything clearly, and providing outstanding service that makes them feel cared for. Mike is recognized for his dedication, helping older customers with their phones, setting up apps, and removing viruses, which makes visits special for loyal customers who drive long distances just to see him. The store offers unbeatable prepaid plans with unlimited talk, text, and data, along with a selection of 5G phones from Apple, Samsung, and OnePlus. Many customers highlight the affordability and honest service, praising the store for not overcharging and offering more than expected. Overall, the store is highly recommended for excellent service, helpful staff, and quality plans, making it a trusted destination for wireless needs.
Khaled was very helpful and gave me a great 2liner for my son an I for only 2bills with accessories an the bill paid. Smart an outstanding young man.
December 2023
We drive here 30mins just to see Mike an he always helps us, I'm a little older so it's hard for me to use the phone so he helps me with all my apps sets up my phone an deleted all the virus on the phone. I always call to make sure he is there an makes my day to find out he's there!!!
December 2023
Every time I go in the store Khaled is super helpful...he just saved me some money on my bill every month...I couldn't recommend this store any more ... awesome and helpful
