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July 2024 by Denise Robison
Representative was crude rude and told me I could take my business elsewhere as he tried to charge me double for a SIM card and double for activation fee which I did not need. I told him $20 is not the price for a new Metro PCS SIM card it is 10 and he said if I could get it for $10 then to go there and get it! Well I talked to customer service and they told me it is only $10 and this guy is overcharging everybody in there then he tried to get us for 28 tell my boyfriend he couldn't keep the same number and then a total of $108 rip off rip off do not go to the Gloucester store
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June 2024 by Dena Mihlebach
I went in about a month ago to upgrade my phone. I was told they don’t upgrade anymore and it would be cheaper for me to get another line so I did they told me to come back a few days later to get a screensaver and a case for my phone when I returned they said they haven’t gotten a shipment to come back again in a few more days so I waited a week went back and they said they still haven’t received anything the man. The man asked for my number and said he would call me when they came in. I have yet to receive a call back. I return to the store again with no luck. My phone is now cracked. I called the store and no one answers.
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May 2024 by Britt Castelli
Never open during business hours
Never answers the phone
Good luck
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May 2024 by Ann Daley
Terrible customer service. Wanted to charge me double for a service I didn't need. I was able to get help from the Woodbury store.
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February 2024 by phillyboy real talk videos
Don't go to this place rip off my girlfriend and tryed ripping me off
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January 2024 by Joe
Khaled was very helpful and gave me a great 2liner for my son an I for only 2bills with accessories an the bill paid. Smart an outstanding young man.
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December 2023 by Mary Lewis
We drive here 30mins just to see Mike an he always helps us, I'm a little older so it's hard for me to use the phone so he helps me with all my apps sets up my phone an deleted all the virus on the phone. I always call to make sure he is there an makes my day to find out he's there!!!
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December 2023 by Neil Collins
Every time I go in the store Khaled is super helpful...he just saved me some money on my bill every month...I couldn't recommend this store any more ... awesome and helpful
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December 2023 by special K
Khaled is So helpful and always takes care good care of me and my family since I have been going to Metro he is very friendly outstanding and always hooks it up. Thank you, Khaled
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December 2023 by Khaled Al
Great customer service!
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December 2023 by Frank Ruggiero
My brother sent me here, telling me how great Khaled is. Transfer all my information to my new phone am helped me setup my son’s account for acp, if you need great service an help an something affordable go to this metro they won’t rip you off an give you more than you spend!!!
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December 2023 by John Powell
Khaled did an amazing job, he explains everything an is very helpful young man! I went to 5 other metro stores an neither of them could help me they all were over charging me an not giving me the correct answers. I will suggest my friends an family to start coming here. Thank you again for the owners for bringing him back.
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December 2023 by Gregory Harris
Great store,perfect customer service, and all around best prices and deals on phones.
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December 2023 by C cain
Great service, Khaled was extremely helpful!
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December 2023 by Deborah Dick
Khaled was very helpful.went to another store and woman over charged me. Thank you Khaled for everything!
