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December 2022 by Jeymy201
The absolute best bank I have ever banked with! The staff is amazing and very knowledgeable on any banking issue you can think of. Maria has been great to work with and the entire staff has been very accommodating during the pandemic. My mother and brother bank here and they have always treated us life family:)
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December 2022 by Kevork Ohannessian
Very Professional!! always treat you with respect and smile,Thanks!!!
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November 2022 by Jéy201
The absolute best bank I have ever banked with! The staff is amazing and very knowledgeable on any banking issue you can think of. Maria has been great to work with and the entire staff has been very accommodating during the pandemic. My mother and brother bank here and they have always treated us life family:)
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November 2022 by Rich Saavedra
This branch literally goes above and beyond for their customers!!! I have had nothing but amazing experiences here! Everyone is super friendly and very professional. I notice they greet everyone by their names. Talk about getting to know your customers!!! Amazing bank.. Hence me being a long time customer!!! And will continue to be one!!!
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November 2022 by John Ehret
It’s always a pleasure dealing with the Freedom Bank Guttenberg branch. I have been a client for a few years and they are always helpful and attentive in helping me. I appreciate the professionalism and support. Thank you
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November 2022 by victor bas
Friendly , professional service. Meets all my business and personal needs. I have been a customer for over 7 years and never going anywhere else.
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November 2022 by armando alvarez
Excellent customer service at branch, very professional and dedicated personal
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October 2022 by Tahiris Alcantara
I have good experience with the bank
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July 2022 by Oneyda Salazar
Great customer serviceBeen banking here for several years now. Very professional, patient, and friendly staff.
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September 2020 by Ivette Casanova
I've had pleasant experiences with the staff there. In fact, they call me if my account has a transaction out of the norm. They are pretty vigilant on monitoring customer's account and they provide satisfactory service.
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August 2020 by Hudson River Apiary Society
I live in the neighborhood and strongly believe in supporting smaller businesses. I have not had the best experience with the management staff and all the employees sitting at the desks always create discomfort and have poor customer service skills relating to the public. Sure, they do their job, but it's an uncomfortable feeling.The tellers who accept deposits are fabulous and friendly and so helpful. With the Covid crisis and times, one was very helpful and was reprimanded by the senior person for helping me. For five years I've been told that their computer system will become Quickbooks compatible and still waiting.
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January 2020 by Alberto Munoz
Excellent customer service.
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March 2019 by Anthony Violante
The assistant manager that opened my account was professional, patient, and efficient. She was very friendly and answered all the questions. I recommend opening an account at this bank.
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October 2017 by Ricardo Garcia
It's a great neighborhood bank, perfect for locals like myself that enjoy the convenience of having bank nearby and also friendly service. I've been banking there since it first opened and can not complain. It's disappointing to read reviews from people that are upset simply because an employee is following bank policy and is not supposed to change quarters for the meters. (most banks have that same policy) I can honestly say that the staff there is extremely helpful and attentive.
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March 2017 by Avinash Premlall
Simply asked for change. I was asked if I have an account. I didn't, I was supporting a local business in the neighborhood and all the streets have metered parking. Apparently quarters are like gold in Guttenberg! I got my roll of quarters, but it shouldn't have been addressed as a "one time courtesy" - now that's the "one time" I ever step foot in that dump again!
