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March 2024 by Precision Hoops365
Excellent service.
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February 2024 by Marco Carrero
When I arrived the agency the person who receive a little rude, but after we were receive in Roma and Alicia’s office they really are beautiful, I did all one my things … They are really professionals, my kids who went to open account left happy and they mentioned me this bank is nice.
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January 2024 by Maria
Don’t even bother coming here the receptionist Maria could care less. She speaks Spanish but will speak English to you, despite needing someone that speaks Spanish.
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January 2024 by Juana Castillo
Very bad service
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December 2023 by Carlos Ventura
1 teller for 20 people in line. Have been waiting for 35 mins so far and still not my turn. Unbelievable!! Get some tellers in here, especially on Saturdays
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December 2023 by Bobby Islam
Horrible customer service. They couldn’t find my appointment. Maria @ notary was so rude beyond mention. She said she could care less if I'm a preferred customer or not. She treats everyone the same. Refused to notarize a simple document. When asked for a manager, she called in a greeter as manager (another Maria). Got it notarized down the street in two minutes. It’s honestly a circus at this location. AVOID THIS LOCATION.
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October 2023 by Saira Soto
Wait lines are ridiculous. Such big corporations should have better staffing. Why bank of America doesn't care about their customers time!
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February 2023 by Bebi Terry
If it was possible to give a negative number I would do it ten times. There's one teller 13 people online. The drive through has been shut down and none of the works seem bothered that the service time exceeds 20mins per person. This is not the place to bank. I am moving to another bank. This is the worst of the worse. Quote me on all I have said. And after reviewing the banks response to all who have stated the same...they really do not appear to want to make corrections.UPADTEYou response confirms my statement. Extracting funds require some to come into the branch. I always avoid your establishment but this time I did not have a choice. Thanks for ignoring.
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November 2022 by CASAMUDO FUNCTIONAL FURNITURE
There is a person named ANGEL who works at this location, definitely do not ask him any questions. It may be worse than beating you. Do not visit this branch of Bank of America.
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November 2022 by CASAMODE HOME
There is a person named ANGEL who works at this location, definitely do not ask him any questions. It may be worse than beating you. Do not visit this branch of Bank of America.
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November 2022 by ayhan ozcan
Stay away from this BOA branch. I’ve never seen bad customer service in my life like this. branch manager and others. It was really bad experience
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November 2022 by pyrusatech technologies
Please avoid this BOA Branch. Terrible costumer service. His name is A_n_g_e_l, stay way from him
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October 2022 by Lady Luck
This is the absolute worst branch I’ve been to in my 15 years as a BOA customer. They have had long lines for years and hasn’t corrected it. They attend more to the spanish speaking clientele (at least on each of my visits.) a quick deposit has now turned into a 45 minuet wait… and counting. Please avoid this location
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August 2022 by Estefania Londa
Nice Staff ...I been costumer for couple years.....they always asking if you need help .....
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August 2022 by Peter G.
Went there today...2 people standing at the front to say Hello...while there 10 people deep at the window with one teller. Instead of telling me hello...get behind the glass as a teller and do some work...seriously????
