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August 2023 by chris franco
My last review mentioned that my ‘custom’ putter came in off the shelf and was butchered in the store. I was called to discuss I’m guessing and have called back 5 times with no response. Customer service went from terrible to whatever is worse, if that’s even possible. Stay away from them at all costs
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August 2023 by Gabe Mecionis
Had a great experience with Jeremy , he was very insightful and helped me achieve what I was looking for with new clubs
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August 2023 by AlbanyFire1
Had a putter fitting with John S. in June. He's very cool. I was impressed with the technology, enjoyed the experience and felt the process got all the attention it deserved. I was presented a dozen or more putters to try and dialed it in to a Scotty that got me the best results out of the bunch. Since receiving my shipment (promptly) about 8 weeks ago, I'll say I've probably made more feet of putts in total already than I did all last season. Game changer. Full bag fitting coming up later this month.
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August 2023 by Mark M
I had a good experience at this location. Although pricey, you get to try and buy the best equipment the sport has to offer. The customer service at this location was outstanding. In particular, John Sherlock went above and beyond to address my issues and make adjustments to my clubs as needed.
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April 2023 by Brandon Rose
This was by far the best experience ever and was way worth the $. John was extremely knowledgeable and we were able to find the clubs that were the best for me. A lot of people say that Club Champion reps are pushy for you to buy but he was not. he understood that buying the full bag today was not feasable and worked with me to pick out what i needed now. Will most certainly be paying the premium to get my clubs from here vs looking elsewhere!
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March 2023 by Tom DeVuono
This was my first fitting experience at a Club Champion, but have been fitted for clubs elsewhere so I had a good reference to compare. First off, I felt welcomed by the entire center as soon as I walked in the door. The facilities were clean and comfortable. They had coffee, soda, and plenty of water to keep you hydrated during your fitting session.The amount of equipment in the center was impressive. They have every option you could think of, and some you probably even haven't thought of yet. My fitter, Jeremy, was excellent. He was friendly, extremely knowledgeable, and answered every question I had. I was confident that we were making an informed decision about what equipment would work best for me. He also listened to my feedback around budget, and we worked together to get to a great option that fit it.The fitting process was a ton of fun! It is a lot of swings but they pace it out well and give you lots of breaks so you don't get too tired. I felt like I had plenty of time with and did not feel rushed or pressured at any point.The experience was worth the cost, 5 stars. I can't wait to get my new clubs!
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March 2023 by Steve Leon
Great experience with my club fitting the other day. Jeremy was very helpful and really worked to get me dialed in to what club combination best worked for me. I also appreciate I didn’t feel Jeremy was trying to upsell me. He could’ve easily suggested that I add a few hybrids and a 3 wood but suggested a bag that fitted my needs. Modifications can add up quick but IMO if you were already intending to spend a few thousand dollars on new clubs you might as well pay the little extra to get it tailored exactly to you. Can’t wait to get my tailored clubs !!!
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July 2022 by Eddie H.
Still waiting on my order a month after my full bag fitting. Customer service is non existent. After finally getting in touch with my local store i was promised a call back several times, and promised an email, and got absolutely nothing. Today i finally found out that they've had my whole order (except for one non-custom wood) for three weeks. Instead of shipping what they had so i can at least get my irons regripped and have a shaft for my driver, they've sat on it and done nothing. Really frustrating because I could have had everything in my bag weeks ago if I had purchased elsewhere after my fitting- but I felt that wasn't the right thing to do, so I gave them my business. Very disappointed. Be aware there are no refunds on custom orders. ***Update- yesterday (after trying to cancel my order three times in the past week) I was passed along, I finally got a call back saying my order was in a box being shipped overnight to the Hackensack store. I dropped my whole bag off this morning and I was assured all my clubs would be regripped and ready to go by 5pm- along with a new driver shaft and a new fairway wood.... Sure enough, I got a call this afternoon that they opened the box and 13 of the 14 grips were MISSING and the stock "off the rack" fairway wood (that held my entire order up for a month, that i could literally buy anywhere, that I begged to be shipped separately) was also still MISSING. This business is an absolute JOKE. Stay away from this place at all costs, they'll tell you one thing, then another, when they truly don't give a sh!t about anything after they have your money.
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July 2022 by David Naparstek
Excellent fitting experience, did a full bag fitting with Jon in Hackensack and once playing, i had issues with some of the wedges. Jon had me come back and readjusted the weights and all of a sudden they were amazing. He is very caring about the results and I would suggest anyone feeling they were fit improperly go back and have then adjusted. He also suggested some swing fixes that obviously are me and not the clubs that worked well too.
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June 2022 by Adam Paradise-Asher
Had an absolute blast working with Jon. He is extremely knowledgeable and really spent the time to fit each club. Jon went above and beyond, now I have a great set of clubs for the season!
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May 2022 by Brendan Kinsley
Awful experience. I got fitted in mid January full bag fitting. I ended purchasing a driver and a set of irons(which I still have not received going on 5 months now). The driver came in couple weeks started hitting it in simulators numbers weren’t great. Now I am playing with it at my club and the results have been just as bad more slicing and less distance than my old off the rack driver. I was a 12 handicap have gotten up to a 14 and climbing with inconsistent and short spinning slicing drives. The driver and shaft all in was almost 900 bucks. Then a month after ordering I inquired about the irons I also purchased was told there was a shaft shortage which I believe but wasn’t told up front when ordering. I am typing this on May 26th still have not received my irons I had to call the main corporate number to find out I won’t be getting them until June 6th now. The whole reason I had to call to the main line is because they only answer like every 3rd email you write them even after spending all in almost 4 grand on a driver (that isn’t giving me good results and I haven’t changed my swing)and a set of irons I still haven’t received after 5 months. With the money they charge I would at least expect good customer service. I’m not sure If I will ever get another club fitting again but I am sure I would not use Club champion if I do.
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May 2022 by Kang Family
It was an amazing experience. Jon put me through a ton of selections and really was attentive through the whole process. looking forward to getting out there with the new set of clubs. def will be back with the rest of the fam and highly recommend without any reservations!
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April 2022 by Bhavik Bhandari
I had the pleasure of working with Steve for a full bag fitting.I found him friendly and thorough from the start. He paid keen attention to what I was looking for and valued my feedback during the process.He guided me to better choices for my overall game rather than simply distance enhancement. He also made the process fun and kept me in a good frame of mind so that I could get the most out of my fitting.If you want to know how far technology will take your game and how good you can be than a club fitting is a necessity.I would recommend Steve without hesitation.BB
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February 2022 by Jim Ochs
Had the pleasure of a fitting with Steve Hegel, Club Champion fitter in Hackensack New Jersey. Having previously been fitted by other golf professionals, I felt this fitting was the most comprehensive, and beneficial to improve my game. We spent several hours fine-tuning multiple shaft and clubhead options, finally coming to the conclusion of the best fit for me. I firmly believe that the clubs Steve has put me into, will most definitely improve my game. Looking forward to a relationship in the future with Club Champion and Steve, should I need to add or adapt the clubs in my bag as I continue to play the game we all love.
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November 2021 by Phil Landolfi
I got my first fitting about 2 years ago with Jeremy. Since then I’ve gone back 3 more times and now have a completely custom bag! I went from a 17 index to a 6.7 in 2 years! Jeremy is the best at what he does and I highly recommend checking this place out.
