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December 2023 by Angelica Morales
Beautiful place , excellent customer service?
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May 2023 by Tiffany Mercado
My favorite Coach in the area. The associates were very helpful.
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May 2023 by Video special
no gift card for mother's day
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November 2021 by Alexander Soto
Always a pleasure coming to the store. The staff was very helpful and made the process of exchanging items easy/quick.
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October 2021 by Anna Allison
Went in with my sister ( we are both visibly Minorities) to find a Mother’s Day gift, was ignored by the front greeter, she stared at us picking up bags and wallets and did not say anything to us. A woman walks in and she greets them, while my sister and I tell her “you didn’t say hi to us” to where she then sarcastically says hi. At that point we felt uncomfortable and left. Definitely felt as a person of color I was purposely ignored as others were being greeted and took my business to Tory Burch next door, where the staff treated me with respect and acknowledgement.
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August 2021 by Laura Della Mast
Didn't have what I wanted onsite.
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June 2021 by Anna Al Sharif
Went in with my sister ( we are both visibly Minorities) to find a Mother’s Day gift, was ignored by the front greeter, she stared at us picking up bags and wallets and did not say anything to us. A woman walks in and she greets them, while my sister and I tell her “you didn’t say hi to us” to where she then sarcastically says hi. At that point we felt uncomfortable and left. Definitely felt as a person of color I was purposely ignored as others were being greeted and took my business to Tory Burch next door, where the staff treated me with respect and acknowledgement.
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January 2021 by Daniel Sherman
Customer service rep asked me for my ID twice. Once for the pick-up and another time rudely while I was taking out my ID out of my pocket. She also included a handwritten signature area on their receipt to make me sign for pick-up. A signature is not required when picking up. If a signature was required, it would not be handwritten on their receipt. It would be printed with a line for the customer to sign. This place was not even busy so I should have received better customer service. I picked up on 12/21/2020. I am very upset.
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July 2020 by rocco chiusano
i really have to say with everything that going on.. i called and was assisted immediately and i the assist manager really is amazing she sent me pics while i was at work and asked it i wanted it shipped for free... amazing.. thank you i will continue to keep shopping here with such amazing customer service.
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December 2019 by Valerie Hartman-Braswell
From the moment you walk into the store you are greeted by a smiling sales associate. They take their time to show you any and all bags you are interested in seeing. They are knowledgeable about their products which is nice. The only bad thing is not having enough money to buy 4 or 5 handbags you will fall in love with.
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November 2019 by The Romneyc
Good customer service. Beautiful leather quality. I really had a good shopping experience with Angela Lee.She took her time and was well informed about her products and services.The store was beautifully merchandise.
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October 2019 by Eric Rohe
I recently stopped in to have my luggage bag conditioned and cleaned. Rachel is the SA who assisted me, and she was lovely. She walked me through the new products and the newly renovated store (which I found to be on par with LV’s store). She even hot stamped the luggage tag on my duffel. Really great customer service, and beautifully organized boutique. I was impressed and will be going back.
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July 2019 by Karen Nicodemus
Excellent sale and sales person very helpful!
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June 2019 by Ty Ferg
Excellent customer service ?
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June 2019 by Traci Moran
Nice store
