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March 2024 by Tiffany Perez
Horrible store. At this point they need to just close down. RUDE OWNERSHIP AND STAFF. All edibles are delivered SOGGY . My last delivery was extremely wet and all over the place. You are better off making it yourself at home. CALI is supposedly the women in charge and she is extremely rude. My friend and I walked into for an order and she just walked to the back didn’t even greet us. She and this establishment needs to leave Main Street. Just put a bakery or a carvel here they are better anyways. here’s there flowers after just 2 days. TRASH !!!
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March 2024 by Erodita A
While other locations make it difficult to redeem your complimentary birthday treat, the staff at the Edible Arrangements of Hackensack were sooo accommodating! I spoke with the owner, Kali, who was so kind and went above and beyond to make this birthday so special for me. My arrangement was prepared on time and I was greeted kindly by staff upon arrival. The fruit was fresh and the chocolate dipped apple slices were completely exhilarating! I will be returning for a cone of them next week. Your location has gained a lifetime customer!
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February 2024 by BB&D Brokerage
Very professional staff.
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February 2024 by dasiah christmas
not very good. i ordered a valentines day gift a couple days in advance, understanding the business of valentines day. i was hoping for my order to be shipped out after noon, but it was only updated to be out for delivery around 5pm. i called the store numerous times around 7/8pm and they were courteous, and said the delivery driver should have it "in half an hour to an hour." it was marked as delivered, but my boyfriend had not received anything at all (this was around 9pm when they said it should arrive.) the next day i called and asked them what happened, to which they said it would be shipped out today. why mark it as delivered if it didn't get there at all? it was delivered at 7:23pm the next day. its clear that the driver was not delivering with any care, as you can see. there were 6 strawberries advertised but only 4 here???? i'm pretty disappointed because i was hoping for this to be a nice surprise for my man since i couldnt see him on the 14th. guess not.
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February 2024 by R. Sanyeline Martinez
Worst customer service ever! The people who answer the phone speak to you in an inappropriate tone and talk to you as if you are asking and not paying your money. (Hackensack location).
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December 2023 by felicia Stokes
Worst experience I ever had it was a bug under the chocolate on the strawberries and I called to complain a manager was supposed to call me back but I never got a call..no corporate number I’ll never purchase from edible arrangements again…
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October 2023 by Carmen L.
Absolutely terrible service. This place is run by kids that have no idea what they are doing. I placed an order for same day delivery which they advertised hours as 9am-7pm. Once I place order I get a call 10 mins later that they cannot fulfill order until next day. No management around. No phone calls back. The next day comes I call them at 9am as soon as they open to see if I can get my order out and it will not go out until 12.30pm!!!! Ridiculously terrible service. GO TO A FLORIST INSTEAD!!
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October 2023 by Stella A.
Save yourself an embarrassment of delivering crap to a loved one from this place. This is supposed to be FRESH fruit basket. Run!!
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July 2023 by S. B.
I received a teddy bear and caramel popcorn and organic Gummi bears. I loved the entire gift. Thank you, babe. I love just because gifts.
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June 2023 by Gia QB
I always buy my family things from here, and they never disappoint! The quality of their work is always excellent, and even when it is a last-minute item, they put out outstanding work!
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June 2023 by Cibi J
I ordered fruit basket for Father'sDay. It contained 1 cantaloupe, 3 banana, 3 apples, 3 oranges and 2 bunch of grapes. It was missing strawberries ? and I paid extra for more fruit (pineapple) and looks like something was removed to include that instead of being extra. Do not recommend purchasing this item, could get better quality at supermarket.
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June 2023 by Angela Martin
My husband ordered a platter for a small get together we were having and everyone enjoyed it!
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June 2023 by Bill Marcy
Unlike the store in LA, Ca, this store answered the phone. The young lady was courteous, caring and helpful, she processed my order quickly and could not have been nicer. This is a very nice store, I have been there in person, too. I highly recommend this store. Thank you very much!
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May 2023 by Kyan Day
This location in Hackensack is a scam do not work for them they will lie to you about when you’ll receive a paycheck not only that they don’t give pay stubs out they are a total scam they was suppose to take taxes out my check and didn’t give me proof of anything ‘THE MANAGER TOLD ME THIS WAS A CASH CHECK’ If I Worked for 40 hours and this is a cash check supposedly I worked for $16 a hour and did 40 hours why didn’t I get paid $640 they are a total scam
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May 2023 by Cardboard J.
Do not apply to work at this location especially for temporary work!I went to apply for seasonal work and they interviewed me and told me with certainty that I got the job. An hour later they emailed me to inform me that they actually have enough people and won't need my help after all...needless to say I was deeply disappointed especially being a college student and needing money...very disrespectful, disorganized and downright wrong to get someone's hopes up like that to then turn around and say Ooops No..I wouldn't recommend anyone to work at the Hackensack NJ location.
