-
March 2024 by Claire Carrera
Got to the location at 2:00 PM for my 2:30 PM appointment and waited over 2 hours. When I finally got to see the doctor they spoke to me for 5 minutes. The front desk and staff was not helpful at all.
-
March 2024 by Ginje
Met a physically young but brilliant doctor Ajay Agarwal. He is a masterclass. He did surgery on our kid and everything was successful. I salute him. I would 100% recommend him to all. Our kid had adenoids. He now sleeps with comfort.
-
March 2024 by Accident Loans Lawsuit Loans Redwood Funding Group
I was waiting at Englewood Hospital 15 minutes before my MRI on anti-anxiety medication prescribed by ENT & Allergy Associates when I was told that they never received the prescription from ENT of Hackensack or the pre-approval from insurance. Having scheduled MRI's before I knew that I could not schedule the MRI without it from the ENT. I called ENT of Hackensack and was on hold for 45 minutes and spoke to 7 people! before Erica finally addressed the issue confirming their failure. Lauren, hold person number 6,even accused me of being impolite this after 40 minutes on hold on medication at the hospital! This office has no competence at all.
-
February 2024 by Phyliss Cunningham
I love this place.. the male doctors are amazing!Very professional and caring!Dr gold & dr lesserson are the best of the best!
-
January 2024 by DH C
This place is a scam. They did not bill my insurance and billed me first. This is completely unacceptable. Avoid this place!
-
December 2023 by Fernanda Torres (Fern)
I never write negative reviews but my experience was so awful that I do not want anyone else to go through it if I can help it. After ending up in the hospital I had a referral put in for ENT’s Paramus location. The day of the appointment it is canceled by the doctor. No follow up was given and his next availability was over 2 weeks away. I call their office and am told I am able to go to their Hackensack location the following day at 8AM to be seen due to their cancelation. I arrive to find out my referral would not work there and am asked to call to get a new one expedited. Also told to sign a waiver taking financial responsibility for the visit in case the referral does not come in. I end up having to leave without being seen and sadly no one seemed to care or show any sympathy for their mistake.
-
November 2023 by manny Victoria
I have a confirmed appointment sent to my cellphone and email last October 26, 2023 @ 1:20pm. Upon arrival and checked in, I was told by the front desk, my appointment was cancelled. I said I took this time and cant do any other time. No apologies. What a way to treat a regular patient. The doctors are all good except the manager and front desk people. Very UNPROFESSIONAL!!!!
-
October 2023 by Dan Fried
Audiologist is a joke. They’ve got a return hearing aids during the trial, because they were completely wrong for me. I went to Deborah Marcus in Teaneck and got excellent service.
-
July 2023 by Meghan L
Dr. Brody is terrible. I would never recommend her to anyone. She is rude and condescending. She has no bedside manner. She minimized my symptoms and gaslit me the whole appointment. I had went in with a list of symptoms and she had minimized it and called it “snoring”. Even the medical notes from the appointment only say “snoring”. Disregarding all my other symptoms and concerns. She had even told me that children have worse symptoms than I do. I was appalled. At one point I even heard her speaking to me through her teeth under her mask. She should not be a doctor.ALSO, on my intake form AND during the intake with the nurse I told them my pharmacy name and exact address. They still sent it to the wrong one. By the time i realized they were closed so I have to wait another 2 days for my medication.
-
July 2023 by One Eyed Cat
Exceeded my expectations, which were high. Dr. Gold, and the Audiologist were both very personable, thorough, and covered details I probably would've either overlooked or forgot to ask. All of this in a state of the art facility where I was able to see the insides of my ears, nose and sinus cavities, and felt nothing unpleasant or painful during the exam. Never felt rushed and was seen in a timely manner. Highest recommendation!
-
July 2023 by Richard Chung
Dr was great, but we had to wait literally 45 minutes after our scheduled appointment time before seeing him.Happens every time. No matter the day of week or time of day. We’ve been bringing the kids here to remove impacted ear wax for years.As long as you take into account they have no regard for your time, it’s a fine practice.
-
July 2023 by Joele Luder
Dr. Wasserman is the best. He really takes the time to listen to his patients and makes them feel comfortable. He saved my dad’s life by catching his throat cancer early and helped me with a scare of my own. The entire staff is amazing!
-
July 2023 by Amanda J Azzarone
I had the great fortune of meeting Dr. Steven Gold for the first time.Given the caliber of clinicians found at all ENT Allergy Assoc locations, his acumen and professionalism were of no surprise. What was most impressive, however, was his dedication to PATIENT care. His calm demeanor, active listening, and thorough explanation of his treatment approach and plan made all of the difference!!Thank you, Dr. Gold, for providing QUALITY care!"Medicines cure diseases but only doctors can cure patients"~ Carl Jung.
-
July 2023 by carolyn stephenson
The facility was clean and peaceful, and the staff was friendly and caring. I waited a bit for my appointment with Dr. Brody, but it was well worthwhile. She really took the extra time to listen, explain, and treat my condition.
-
July 2023 by Shazela Hansraj
Dr Brody is the absolute best. She takes the time to explain everything and shows a genuine concern for her patients. The staff are always professional and friendly. I love this office.
