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January 2023 by Jameson Fitsimons
Excellent Service.
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October 2021 by Michael “EnOeKiM”
I like the Hilti Store because the guys are very professional. And they are always up to discuss any problems regarding a Hilti item. So don't hesitate to stop in, tell them Mike from tru-val Electric sent you.
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June 2021 by Ana Lynn
Hilti offers a line of professional quality tools and their store reflects that. No nonsense, no fluff. Excellent customer service and it looks like you can try out all the big boy tools if you want to. We were quite pleased with our purchase and were welcomed to the Hilti family.
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May 2021 by Chris Day
Went in the store to buy a dx2 gun. Horrible experience. Employee charges me twice, can't find my purchases on the computer. So he's unable to refund my card. Then proceeds to tell me it's the banks fault, call them only to find out they attempted to charge my card 6 times with only 2 going thru. Employee calls someone for help which leads no where. Other employee there wants nothing to do with it.I am now overdrawn on my account due to all this. Thanks.Do not reply with a generic customer support number. I would like to manager of this location to contact me. The employee took my info so you have it.
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May 2021 by Kate Hirsch
The guys at Hilti Hackensack are awesome. Great customer service and knowledgeable!!
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May 2021 by Rob Seifert
The guys working here are completely incompetent, they rung up a piece of equipment I was trying to purchase for work but we’re unable to give me a receipt so I could expense it I spent an extra half hour at the store and still no results.
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January 2021 by enoekim 1
I like the Hilti Store because the guys are very professional. And they are always up to discuss any problems regarding a Hilti item. So don't hesitate to stop in, tell them Mike from tru-val Electric sent you.
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December 2020 by Paul Francis
In and out in 20 minutes great bunch of guys great prices
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April 2020 by Missy Frank
Great people working in the store, great products
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April 2019 by Shaun Ward
Great service, great product
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April 2019 by Danielle Perry
The manager James candarella is absolutely excellent in helping out with any issues. My husband and I run a construction business and had a major issue with a tool and warranty, James was excllent in assisting us and understanding our challenges!
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October 2018 by Peter Petkanic
Great store with excellent customer service
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July 2017 by Amanda S.
James candarella is an excellent manager and is great at helping with all issues, as someone who deals with power tools often I would definitely recommend him to help out with any hilti product or service.
