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January 2024 by Ann Griffith
My boy Justin is the best here. We had an issue that took a lot of time to sort but he was so nice and patient. Would definitely recommend him as a banker ?
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June 2023 by Thomas Jones
Honestly one of the worst experiences my family has endured. Despite multiple forms of valid ID, and bringing my spouse who is also on the account, they refuse to help update my address or allow me access to my account. Went to NYC instead, where they agreed that the Hackensack branch doesn't understand what they're doing and were able to help without humiliation.Banked for 20 years with Citizens but this particular branch might end that.
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June 2023 by Ana Maria Nava-Torres
Friendly, professional and courteous staff!
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October 2020 by sarang pathak
Well and Beyond the expectations. Maricella and her team are awesome to work with.