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June 2025 by mabel kwless
I won’t recommend this place for nails service, horrible service and rude people
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January 2025 by MASSO ENTERPRISES LLC
Great place and wonderful service!!!
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July 2024 by Shamiq Syed
Great barbershop, competitive pricing and wonderful service
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April 2024 by Joseph Alasio
If I could give ZERO stars, I would.
I am a former customer of Jaime and went to him for years. I'll start with the positive, he does a decent haircut. Even though my hair is kept very short, I have a beard and he shapes it nicely and knows how to use a straight razor.
I maintained an 8am appointment, every other week for years. Long before Jaime transitioned to the booking app, it was clockwork, until one day Jaime disregarded my standing appointment in favor of someone else. So as a way to maintain my service, I began using the app, no problem.
Next, the issue of paying with a debit card. Jaime has been charging a 5% premium to use a debit card, which is not only exorbitant but not allowed by banks because a debit card is the SAME as cash. I expressed my opinion to him, but he continued to charge the fee. As a custom, I believe that it's inappropriate to give gratuities to business owners. However, when I started going to him, I was not aware that he was the owner so I would tip an additional 18% on top of the fee. I would continue to tip after I discovered he was the owner. It continued that way for a while after he was told about the improperness of the fee he was charging. When I spoke with about it again, he said that he felt the fee was proper, so I deducted it from the tip I would add. Regardless, another example of the owner of the business taking advantage.
My biggest issue with Jaime, by far, is the fact that he does not respect his customer's time. I had the 8am appointment for years. There was not one time that he was on-time for the appointment EVER. He would roll in, right out of bed and while I would sit in his chair wasting my time waiting for him, he would take his time to wash and comb his hair. He would routinely start my hair cut 15 minutes after my appointment. Then, I had to sit in his chair with the smell dried toothpaste and the stink of someone that just rolled out of bed, all within close proximity. Gross.
My most recent and last appointment was a on Saturday February 17th at 8am. I had a hard appointment at 9am for which I could not be late. Yet, 8am, no Jaime, 8:10, no Jaime. I received a text from Jaime that he would be later than usual. Blaming his issue on car problems, not his consistent selfish irresponsibility or disrespect of my time. When he finally did arrive at 8:25, I told him I was annoyed, and I had another appointment that I could not be late for. Oh, the honor he bestowed on me, that he didn't take his sweet time washing his hair. He put the cape on me to start my cut, a HALF HOUR after my appointment. He insisted on trying to give me his excuse and I told him, I wasn't interested in his excuse, and I just wanted to get to my next appointment. All at once, he took the cape off me and threatened not to cut my hair. So, I had to plead with him to stop acting like a petulant child and provide the service for which I was paying and wasting my time. What a disgrace. If you're late once or twice, ok. But, when you are late every time, what are you saying to your customers? You're saying that you don't give a damn about them.
There's more than enough barbers in Hackensack, I suggest you look for another.
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March 2024 by Dennis Santiago
The Best Barbershop in Hackensack.
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January 2024 by Craig Pin
I stopped coming here. Don’t keep appointments. Make you wait. Doesn’t matter if you’re a loyal customer that been coming since they opened. You will wait as they chit chat. Won’t come here no more. Too many other shops to treat customers as if they don’t matter.
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January 2024 by Joe Andre
Great Ecuadorian barbershop. Been going here for years. Fernando is my guy, always takes care of me. You can also set appointments so your not waiting.
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December 2023 by Victtor Minetto
Excelente customer service and professional, on time appointments and best haircuts from Carlos and his team.
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December 2023 by Yensi Fabricio Funez Almendarez
The Barbers leave you sitting in the chair for up to 10-15 minutes half cutting your hair without offering you the service for which you are paying, this happens because The Barbers abandon their Client to carry out matters unrelated to their work, and What's worse is that they even leave the premises for the aforementioned time, to the parking lot or to their homes. It seems to me a lack of respect for their client and for everyone's time. What I did was get up and leave full of beauty and with the cut halfway done this in the face of something not logical from where you see it. Think twice before visiting them, unless you have all day.?
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October 2023 by manpreet singh
Nice people and caring
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August 2023 by Yolanda Iñiguez
The working staff is inadequate
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August 2023 by Tanya Washington
They need more help
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July 2023 by Jerry
Excellent service
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May 2023 by Lisa K
Gigi is Fabulous.
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March 2023 by AVONT MORGANJR
Absolutely great haircut and shave.Even better customer relations.
