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March 2024 by Stephanie Saldana
Anna was so sweet and helped us with our lashes. She’s the best thank you!
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March 2024 by Heidi Moore
There’s a video chat consult with a hair colorist available via a QR code displayed in the aisles. The rep I spoke with was incredibly knowledgeable and was able to help me transition from my fav product (which was discontinued, of course) to another system. Saved me time, money, and aggravation. Fabulous!
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February 2024 by JM Colon
Very poor customer service by the worker on duty on 1/30/24 by closing time.
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January 2024 by Jocinta Kitele
One of the workers w short blonde hair saved my life. I didnt know which toner to get bc my hair looked horrible and uneven but she advised well. Im not even a hair stylist and my diy highlites turned out like this
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October 2023 by Madelyn La Vardera
One of the girls who works here is straight up nasty. Tonight I went in looking for toner and I asked the woman working if there was a certain shade in a product I was looking at. She proceeded to laugh in my face while telling me they don’t make it in that shade (hence my question). She was super polite and kind to the professional colorist I spoke with over FaceTime, who was the only helpful person I interacted with, but super short and rude to me for whatever reason. I will probably go to another location next time just because my visit was so unpleasant. Idk what goes on at this store but do better.
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June 2023 by Michelle C.
Very Good Customer Service! I walked in - overwhelmed and received excellent help. It was a Saturday around 7pm. Both young ladies were upbeat and friendly. Gave mw exactly what I needed with instructions. I will definitely be back. Thank you. So sorry I didn't get names. One had curly hair the other had braids (that were coming out that night. They referred me to the Miele line.
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September 2022 by Dee Marie
Just left here to return an item. The young girl , as busy as the store was is so sweet & gracious to all the customers. I wish they would get another cashier or sales associate to help her out. It’s a lot for one person.
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September 2022 by Jessica Torres
Ana the store manager is amazing! Her staff is also amazing!!
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July 2022 by Emily C.
I went in because I wanted to see what hair product was best for my hair and I was greeted by inaya! She was very lovely and funny . On top of that she recommend a mask and a leave in for my hair That feel amazing ! Thank you!
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May 2022 by Lisa Hellen Xentrifuge
The store has definitely upgraded in the past few years. The sales staff are incredibly knowledgeable, if they don't know an answer they get an associate on screen to help which is incredibly modern and unexpected. Product selection is quite wide and they always have exactly what I'm looking for.
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May 2022 by rick sanchez
Holy cow. They know how to treat you like garbage here. As soon as I walk in I said I am lost with what to do and need help. I was told I need need to wait (with much attitude). Employee has serious attitude and lack of motivation. How hard is it to show someone an item when your store is 10 feet wide. They want you to talk to a stylist on facetime..what? What are you doing all day then? Probably getting worse attitude lessons. They don't know how much I would have bin a routine customer. They don't appreciate a customer who needs to be out in 10 MINUTES OR LESS. Shame on the place that could be a normal helpful hair product place.
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March 2022 by Ashley Samuel
The ladies here are so incredibly knowledgeable and helpful! If you have any hair needs/concerns, definitely come here. Amber provided me with the most wonderful customer service today and I would recommend seeking her out if you do come to this location :)
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January 2022 by Anna Carrington
I bought a product and was not happy with the results sales person Anna was so nice and explained certain things about the item and refunded me so I could of had another item choice. Very appreciated.
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November 2021 by Fredi B.
The staff is very friendly and helpful. Ready to answer questions but also willing to leave you alone.
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September 2021 by Polixeni P.
Place was convenient. Clean and organized. Not badly priced. One of the girls stocking shelves was rude and snarky. The cashier was so sweet and nice which made up for rude stick girl behavior.