Sephora is a popular beauty retailer known for its welcoming atmosphere and wide range of products. Customers appreciate the store's organized and clean environment, with shelves neatly arranged and staff actively helping shoppers. Many reviews highlight the friendly, professional, and helpful staff, who go out of their way to assist customers efficiently. Employees like Adriana and Aaron are praised for their quick, knowledgeable, and caring service, making the shopping experience smooth and stress-free. Customers often mention receiving personalized assistance, samples, rewards, and birthday gifts, enhancing their overall experience. The store offers a variety of brands, from fan-favorites like FENTY BEAUTY by Rihanna, Drunk Elephant, and Tatcha to affordable options from Sephora Collection. The convenience of in-store and curbside pickup, along with options like Same-Day Delivery, makes shopping easy for those in a hurry. Despite occasional busyness, visitors still recommend Sephora, noting the staff's dedication and pride in their work. Overall, Sephora in Hackensack is seen as a place where customers feel welcomed and well taken care of, with staff who genuinely care about helping them find the right products.
I had the best experience at this store. Alma was very nice and very sweet. She helped me and my mother with everything we needed for skincare and makeup. She went above and beyond. Thank you, Alma, for helping me get the best foundation match for my skin. I love it.💓
September 2025
This review is solely for Joanna! She is such a sweetheart and made my entire experience this Sephora trip. :)
August 2025
Really like this sephora is very close to the gym i got to. Very nice place and the staff are kind and helpful. It can get busy at times but would still recommend
