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February 2024 by Barbara Page
Store looks like it is going out of business
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February 2024 by Ryan Cooper
The TSA lady was so nice and I appreciate her being there I called like 4 times and she helped me and I came in and she handled everything and remembered me thank you
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January 2024 by Kenneth Soto
This is the worst place to come buy anything no customer service whatsoever I asked twice for help somebody's coming 27 minutes standing around and nothing I would never come back to the store ever again and the sad part I came to buy a Birtday gift for my wife I went to Walmart and got what I needed spent over 2 hundred that staples didn't want
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January 2024 by Mary Acosta
The associate was very helpful and knowledgeable. It was such a positive experience. He also reminded us of the price matching which then made us make the purchase.
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January 2024 by Beverly Sommer
Came in here to get passport pictures taken for my children. They were cropped too tight and had a red/pink cast to them. When I mentioned that the employee said that they did have some pictures come back being rejected for the red color and if I wanted I could get a refund….. glad for the refund but a big waste of time if they already knew there might be issues. The pictures were terrible and they said they had no way to fix the color. They shouldn’t be taking passport pictures if they know there are issues. Also, place is filthy. Dirt and garbage all on the ground - people’s packages everywhere, on carts in the open… I would never go back to get anything or for any printing services. For those wanting passport photos, the Walgreens in Teaneck was awesome - they removed the background entirely so it was bright white and they cropped the pictures correctly.
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January 2024 by carmen vega
Service and products
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December 2023 by James E
Staples used automated or AI phone services. You literally cannot speak to anyone on the phone to get a question answered. I thought it might just be the hackensack store so I tried the Paramus store. Same problem. No one available to take calls. Try it you'll see.
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November 2023 by Taina Candelaria
You want great customer service don't go to this location. I went in to transfer picture&videos. I bought a 45 dollar USB for nothing. Spent 25 dollar's on the computer waiting trying different thing's to transfer files and nothing. Didn't get the help I needed. Only wasted money and time in this place.
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November 2023 by Marcio Nascimento
terrible service, the attendants don't pay attention to what you say and respond with incorrect information, you go there to get a service, they say there isn't one and you go in without talking to anyone and manage to do it yourself. Dont use this service
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October 2023 by Renate Thiermann
When I was at the store Aldo and Peter were very helpful in getting for me the right cartridge for our printer.
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October 2023 by Alex Kinloch
The service I received was very helpful. It made my purchase much easier and satisfying.
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September 2023 by Howard Josephson
Overpriced but conveniently located. Rewards coupons have so many exceptions and exclusions that it takes so much time to determine if a purchase qualifies. Staff is very helpful.
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September 2023 by Gavin D
The assistant manager Kim was nothing more than astounding. I was bemused by my computer issue and I’n the past had very unnerving experiences at this location with other techs. Hands down stellar customer support from her. ?I’m glad they are putting better people at this location.
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September 2023 by Marietta A
I called the Hackensack store close to closing time as I had an emergency - needed a Drum .for my printer. The Tech Associate realized my emergency and brought up my intended purchase to her desk ready for me to purchase even though I did not tell her that I was going to definitely stop by. The Tech Associate was an angel in disguise. I was able to make my purchase and exit before the store closed. I was in and out so quick. Great Service!!!
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August 2023 by Sherry Solomov
Really my favorite store. I get a ton printed here and I find it to have the best selection. Always great employees… Kim is the absolute sweetest and always so helpful. Printing here ends up costing me less then buying cartridges lol. I get all my kids school supplies here and they’re super generous with donations for my kids’ school. Really appreciate this staples