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March 2024 by Abbey Staley
this autozone employee, cooper s. was very willing to help me with my head light. he identified the problem and saved money by putting it back into the socket. he explained to me that sometimes the bulb will come unplugged and will shake loose apon a bump or rough terrane. thank you cooper s. VERY good service.
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February 2024 by Olga Cruz
Nice and polite staff,well informed
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December 2023 by N B
Employees here are very helpful. Every time I have some problem with my car, I come here and they help identify the code with their scanner and always help us choose the parts if the problem is easily fixable. Many times I ended up buying the parts and fixing it by myself. They saved me a lot of money. Thank you.
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December 2023 by Courtney Darche
Could not love this AutoZone more. Laura is the best. She spent so much time with me in the Fall helping to change a taillight. It took forever to pop the light off but she was patient and amazing. The same can be said for my experience today when changing out my battery that was leaking acid. The Cedar Knolls location told me they could not take out the battery bc it was considered a swap. Brought it to Hackettstown and Laura was the one to help again. She is absolutely wonderful and I cannot recommend this location enough. Thank you!!
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October 2023 by DAMARIS T RIVERA
It was a great experience. Thank you for your service.
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October 2023 by daniella reyes
Patrick and Laura provided excellent and friendly customer service! Went above and beyond. Very appreciate of helping install a new battery.
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September 2023 by Chris Paolella
My dad is 83 , that makes me older as well, battery or starter was acting up. We went to hackettstown AutoZone. Salesperson Andy was terrific with his knowledge and his patience with my dad and I. Found we had a bad battery, 6 years old, he changed it right there. Saved my dad and me time. Thanks
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September 2023 by Edmund Plunkett
Excellent staff and they stand by their guarantees.
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August 2023 by Vincent Dattolo
Been to the store several times, and every time everyone is so nice. Today James was especially nice. Thank you so much for all your help. And making my purchase a very pleasant experience.
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August 2023 by Christina Murray
Joe B was super helpful. He helped us easily find the correct oil and filter and was super knowledgeable. I will definitely be back!
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August 2023 by Kimberly Morin
They always have the parts I need compared to their competitor. Friendly service.
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July 2023 by Leo Giannechini
Laura in the Hackettstown store went above and beyond to get me a few boots for a brake job that I needed to finish the job!I'm never going back to that other store.I waited 45 min to talk to someone for simple pads. Then it was told they had it and they didn't. Then it was the next day...Maybe. A waste of 1.5 hours minus the drive.
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May 2023 by chris2401
It has your basics it's a good enough auto store
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April 2023 by A J
Some staff must be new or don't know how to provide service politely
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October 2022 by Randolph Foster
Didn't know I had to deal with an attitude. I utilize this location as a last resort. Of your that miserable working there then stay home...
