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January 2024 by Pablo Sanchez
Beware of this place!!!!I rented a minivan from here and when returned it the were charging me $1500 to replace a windshield for a car I didn’t rent.I found out later that the rental papers were for a different minivan.The company they use for filing these accidents were sending me pictures of a damaged Nissan Sentra. I am still dealing with issues with my insurance. Never again will rent from here. Please stay away.
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December 2022 by Jim Orr
James , the representative, was professional and instructive in my rental process. Good job.
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December 2022 by John Gonzalez
Great customer service. New vehicles.
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November 2022 by Marie Calkins
I was in and out in under 10 minutes. Best service I ever received from rental car company!!!!!! Would definitely recommend!
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October 2022 by Daphne Soares
They were super. Nice and helpful.Would come back!
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March 2022 by Angel Hernandez
very professional.
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January 2022 by Natasha Scarlette -Griffin
Clarify with agent multiple times regarding reservation requirements. Not able to pick up the rental due and ruined vacation plans at the last minute! Won't ever use budget again!
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December 2021 by Jimmy Duprey
Absolutely insane hours. 8-3 doesn't even account for normal operating hours of any other business.No drop point for after hours drop off either, nor allowance for one way rental (drop off vehicle at another location).Friendly enough staff, but the idea that their hours are set up to catch people in extra days with the vehicle, for extra charge is maddening.Never renting here ever againI'd rather go twice as far to get a reasonable set of hours, and an after hours drop box.I'll admit, the vehicle is phenomenal. Clean, comfortable, well maintainted.But the decent staff and good vehicles are the only thing bringing this review up from 1 star.
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July 2021 by Natasha G.
Clarify with agent multiple times regarding reservation requirements. Not able to pick up the rental due and ruined vacation plans at the last minute! Won't ever use budget again!
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April 2019 by Liz Barnett
Dirty cars and terrible service
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March 2019 by Mike R.
Thorough, honest and competitive in their pricing. The don't recommend things that you don't really need.
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November 2018 by Lou S.
The employee was really helpful and nice. I got into a brand new van with about 8,000 miles and it smelled like a dirty old ashtray. How embarrassing when I had to pickup my friends for a night out. Never again!
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September 2018 by Matthew Bruce
Hackettstown location is great. Will always rent budget for the ease of rental and their customer service
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September 2018 by Judith Tomasheski
Car smelled bad. Front and back windows dirty, including the rear view mirror. All the seats were stained. Will never rent here again.
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August 2017 by Joanna Nosarzewska
I recommend this place to everyone!! 5 star service, 5 star vehicle and very professional! Thank you for an awesome experience!