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December 2023 by Nancy Ginsberg
The pharmacist at this location (Jessica Preventi) is such a helpful and kind person who always fills my prescription in a timely manner. I never have to wait. I would put 10 stars for Jessica if I could. The other workers there are also very nice as well. Its always a pleasant experience whenever I have to go into CVS at this location. Keep up the awesome work!!!!
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November 2023 by adamltw
Good service. Large CVS with good selection. Got the latest COVID vaccine here. Pharmacist was quick and efficient and gentle. Easy to make appointment online and good followup reminders.
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August 2023 by Jessica Lettich
Fast service and processing of online orders. Good stock as well.
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May 2023 by RJ Lehew
Have been going to this CVS for 6 months and they have never gotten my prescription right. Often takes 4-5 trips to get everything. Had no issues getting my prescription before going here.
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May 2023 by Hillary Manos
Worst CVS! I prepaid for 3 prescriptions. I got confirmation email, text and QR code confirming order was paid for 3 prescriptions. Pull up to the drive thru. It took forever to come to the window. I told them I was picking up a prepaid order for prescriptions.They handed me 1 prescription. The other two didn’t reflect as being paid. I showed them 4 different confirmation that the order was paid for. I asked to have the other 2 prescriptions. They refused to give them to me.They asked to charge my card AGAIN! I told them, I don’t want to get charged twice. They were trying to convince me that wasn’t charged. I pulled up my banking app, confirmation email, and QR code. They refused to acknowledge that I paid.Meanwhile, the line is forming. Two managers came up basically said I don’t pay. So aggravating!
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May 2023 by Mary Cecere
Excellent service and the personnel here are great. The manager on weekends is excellent and covers the store working every department himself. He has a great staff. Great pharmacy and pharmacy staff. They are so helpful and go above and beyond. I switched to this CVS from one closer to my home because of how I’m treated here.
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May 2023 by Vincent Dinnocenzo
I was in a rush to get my medication from my doctor last Sunday the 30th. The young lady, Ishtar, helped me so much and worked with me. She was so kind and even helped me bring down my medication price from $184 to $10. I am very grateful and will be coming back!
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December 2022 by Sphynx Lair
This pharmacy is a joke. They have messed up my prescription multiple times. Had to suffer pay for my prescription out of pocket, full price because they billed the insurance twice. Horrible service in the pharmacy. Is literally a joke! Don't go here, find another pharmacy.
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November 2022 by Nart Shawa
45 employees but the entire staff takes lunch at the same time and closes lol wth? Don't waste your time shopping here, you can't check out.
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September 2022 by Mary Aviles
Pharmacy people are so arrogant especially LARRY!!! They should learn to have some respect to people. The reason we go to pharmacy is to pick up med because I didn’t feel well the last thing I need is to deal with a pharmacist who is extremely arrogant make me feel worse.
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May 2022 by Faye O'Hanlon
Alyssa in the pharmacy was so helpful when I went in for my second covid vaccine!! There was a problem since I don't have insurance but she stuck with me and fixed the problem and now I'm fully vaccinated:)
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May 2022 by D G
I can’t believe how terrible the customer service is in this pharmacy. It is a shame to have such cold miserable people working at a job dealing with customers. I am taking my prescriptions elsewhere. Wake up CVS!!
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April 2022 by Anna Babitsky
The Main St, Hackettstown location pharmacy does not understand what customer service is about. Every time I give them another chance, I end up regretting it. Spoke with the manager today, who appeared to be understanding. Hope that will help. Other locations around town are much friendlier.
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December 2021 by Steven Pawlowski
Horrible service 2 hours for 1 prescription. Missed my hospital appointment
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July 2021 by MattyJ
Absolute worst!! DON'T ANSWER PHONE!!!! STILL playing the covid scam. Everything is covid-19's fault. Don't have to answer phone because of covid-19. Absolute joke!!