-
September 2025 by B T
Once again I am very pleased with the personal service I received from Justin at Hackettstown. He has always accommodated our rental needs and changes.
-
September 2024 by Kay Cas
TRASH! Don't bother with this place! Tried to rent a car and they called 30 minutes before pickup to tell me they had NO CARS! Customer service was horrible and did nothing to try and remedy situation. Do yourself a favor and go with a different company.....TRASH
-
August 2024 by V
Don’t deal with John the manager.
-
August 2024 by Surya Anirudh Regilla
Excellent service provided especially by Justin Petrovic (5/5). He really was attentive, understanding and provided excellent service.
I highly recommend everyone to use Hertz located at Hacketstown location and look oit for service from Justin.
-
August 2024 by Mayada Hasabelnaby
Great experience! Justin is very helpful and always has clean cars. Would recommend making an online reservation for the most efficient service.
-
August 2024 by Vinny V
Don’t deal with John the manager.
-
July 2024 by Thomas Butler
They show up when they want not when they open. Are less then helpful and incompetent
-
July 2024 by Kevin Charles Williams
Little bit far for me to travel here, but they had my car ready when my appointment was.
-
October 2023 by Deedaboss Deedaboss
Horrible service. Lil skinny guy lucky I didn't smack your mouth....he need to be fired asap. Get paid to do absolutely nothing
-
September 2023 by Ervin Griffin
Great service
-
August 2023 by Serendipity
They are trying to con me out of money. This place is a scam.
-
April 2023 by Gerry Harman
I keep calling but no one picks up the phone!!!! Very frustrating.
-
April 2023 by Brielle Valle
The worst experience. I barely was able to get anyone on the phone for days, and when you do get someone it is literally no help. Let alone the site giving you 14 minutes to look and book before prices go up/ change.. never will use them. We ended up booking with someone else.
-
December 2022 by Emily Hess
I literally received a confirmation email from Hertz saying I had a car reserved, drove over an hour to pick it up, only for them to call me 10 minutes before they closed saying they had no available cars and could do nothing to help me. Meanwhile, the girl behind the desk was just hitting her vape saying “oh sorry, didn’t see the reservation until now.” 0/10 experience.Go to Avis/Budget down the street! SO helpful!
-
November 2022 by Rose Pico
They don't check the vehicles before you leave with the one you rented. Or when you bring it back. Usually a sales associate will walk around the car with you to make sure there's no damage so nothing can come up later on. Otherwise it's a nice place.
