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November 2023 by WeLovePokey
Great deals, got an awesome Jeep ! Great experience ☆☆☆☆☆.Definitely sending my friends here. ❤️
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November 2023 by Howie Alli
Actually Matt Z was a pretty good guy. No heavy pressure sales. Did his job and was friendly and accommodating. He's been around the business for many years.
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February 2023 by A and V
I spoke to Matt Z on the phone and told him I lived an hour away and didn’t want to waste time negotiating back and forth. He gave me a straight price on the new car and said this is how much on the trade assuming that it was as described by me. I came in test drive the new car and we signed papers. Overall such an honest salesman and great dealership to work with. Also I met Alan which is the manager. Also very honest and straightforward.
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January 2023 by Michael Shonk
The sales team was great but sold me a car that was not mechanically working correctly and had to be repaired several times before taking full position of the car. I'm not a fan of the service department at Johnson dodge.
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December 2022 by Tammie Philhower
Such a pleasure to work with Kristian Henriksen at J. Johnson Auto Group. He was direct and friendly, no run around. He knew his product. Thank you Kristian it was a pleasure to meet you and thank you for doing a great job for us. My daughter loves her new ride!
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August 2022 by Chris Vierschilling
Thank you Matt for all your help. I am very happy with my new truck.
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November 2021 by Darwin Amendano
We truly had such a nice experience buying the car here Matt helped us a lot, always being transparent we never felt pushed although had bad experiences with dealerships in the past I can say that 1 hour travel to this place was worth it.Car showed a little mechanic issue within the 3000 miles guaranteed they fixed it as mentioned when we purchased the car .I’m quite sure will continue buying cars from this dealership for personal and business use.Thank you Matt and Goldy.
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September 2021 by Andrew Rosenbaum
I personally dread the thought of having to buy a new vehicle. It always feels like a drawn out process and like someone's trying to pull a fast one on you. My experience with Matt at the used car center has given me hope and proven my instincts wrong. He was so friendly and so helpful the entire time. He was honest and upfront about everything and patient with us as we asked questions and inspected the vehicle. I personally think he should be the Used Sales Manager as the current one was a bit rude. We overheard him say there's no way that we'd get approved for financing due to the age of the vehicle and sure enough, he was wrong. The finance process is also one worth dreading but Robert got us the best deal ever and somehow got us a 24 month warranty AND dropped the price by $300. What more could I even ask for??? Then Anthony in the insurance department made it so easy as he added the vehicle to our policy for us so we literally didn't have to do a thing. We drove an hour and a half to buy this van and I will gladly do it again next time we need a vehicle.
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June 2021 by Sister Noel Toney
This is hands down the best dealership I have ever encountered. I was in and out in 2 hrs, car detAiled, best rate I could ever imagine, and can’t even compete with the hospitality. My man Jon Louie’s communication was on point ok, new his stuff and made sure I left happy! Shout out to Jeff the finance man with the plan. His calculator does wonder numbers. I drove 2hrs for a perfect experience!!!
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May 2021 by Valarie curtis
Great personnel, friendly staff, even with folks we had no dealings with!! Jeff Bash the finance manager is the BEST, he did all he could to make sure we walked away as satisfied customers! Zach was our Salesman and he was cool and super patient with all my questions and concerns. He just wasn't able to help us much on our deal as far as negotiating was concerned because according to him the Sales Manager tied his hands since all discounts had alread been applied to car prior to our sale. We would definitely buy from Bob Johnson Auto again due to the other positive reviews, our experience and our wonderful Cadillac XT6 Sport!! Happy Customer so far so good!
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May 2021 by Mandy Hassett
Buy your car with Matt at Johnson Select. He is not a pushy salesman at all. They should let him sell on the main lot. He was always honest and kind. He worked with us to get all our questions answered and was patient with us. Don't change Matt!
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May 2021 by Leah Rodriguez
I was looking for a very specific car with very specific features and this led me out of my home state of CT to New Jersey.Let me be clear that if I was just rating on the purchasing process, I would have given 5 stars. We worked with Matt Zeigler and from our very first communication, I was impressed. He is the antithesis of every car salesman I'd ever dealt with. He is very nice, patient and not pushy at all. Leading up to the purchase, he was quick at answering emails and a pleasure to work with, so if you're thinking about buying a car from this dealership, ask for Matt.My 3 star rating applies to the registration process and all involved.We left the dealership with a 30 day temporary plate as is the custom. We were assured before we completed the purchase that the whole registration process would be handled and our permanent plate would be mailed to us. This was exactly what I was looking for because in CT, it had become very difficult to get an appointment at the DMV. I intentionally purchased from a dealer so they could handle that whole registration process.4 weeks later, we still had no plate and my sons plate had expired. I called Matt and he said he'd get a new temp plate out to us. I wasn't too surprised at that point because I knew due to COVID the DMV was running slower. However, I then got an email from Matt that we needed to have the emissions tested before they could register the car. Already, 4 weeks have passed and NOW they're telling us to go get the emissions done. That means they hadn't even started to process the registration and unless I called them to let them know our plate expired, would anyone have called us to let us know about emissions?We took the car and immediately got the emissions done and sent the results to Matt. ANOTHER 4 weeks pass and the temp plate expires. It's now been over 8 weeks since we purchased the car. I email Matt and he gets right back to me. He apologizes and tells me don't worry, if my son gets stopped the police won't give him a ticket. They're making allowances for this sort of thing. I talked to my local police department, they were not making allowances. Matt did get another temp plate to me however.Another 3 weeks pass....I'm not even making this up , and the temp plate is about to expire again. I get in touch with Matt and realize that there's probably only so much that he can do. I ask him to put me through to the general manager and he tells me he can't but he can put me through to his manager. I knew right away that his manager wasn't going to pick up the phone. I left a message and he never bothered calling back. I try calling the dealership 6 other times that day to get someone different on the phone that might be able to help me. My son is only 19 and I really didn't want him to deal with getting pulled over because of an expired plate.I finally called my husband and asked him to call. I normally make all of the calls because as a FEDEX courier, he doesn't have time to deal with making phone calls. My husband calls and IMMEDIATELY gets put through to the department that deals with the registration. He tells them our plate is about to expire for the 3rd time and they promise to overnight another temp plate. My question is, why didn't I get put through to the correct department and why did they not respond to me, a woman, with such urgency?Needless to say I was fuming.I emailed Matt and voiced my frustration and let him know that although I was satisfied with the job he had done, I was very frustrated with the registration process and would be including that in my review.If you are purchasing from out of state, just know you'll have to be the one to stay on top of the registration because the dealership just doesn't. Each and every time the temp plate expired, I had to contact them. They should have stayed on top of that and been contacting me. I estimate I had to make between 15-20 calls and emails in the 3 month period to keep things moving forward. Not.
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April 2021 by Pak Man
Great selection of vehicles... efficient, friendly service...
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January 2021 by Giuseppe Bruzzese
Very satisfied with my experience there. Matt went above and beyond and helped me out greatly. Great dealership, highly recommend!
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December 2020 by Jamie Frey
If I could give 6 stars I would. This is the first review that I have ever typed up and only because it is worth my time. First, I bought a 2014 Jeep Grand Cherokee form Matt & Al. It was a laid back, no stress setting and transaction. I live in PA and bought my vehicle there in NJ. My left turn signal light was malfunctioning a day after the sale. It was intermittent. My husband tried to change the bulb but that wasn't the problem. I had purchased an extended warranty, so I took it to a Jeep dealer near me and found that the warranty would not cover the headlamp assembly that needed to be replaced. This would cost me $1,000. out of pocket. I called Matt & Al and they did not hesitate to help me and said to bring it back. They set up an appointment for me with a loaner to get back to PA. I made a mistake and came a day early thinking it was the right day. Service let me know they did not have a loaner available (not their fault). Al swooped in and set me up with a vehicle so I wouldn't have to come back the next day, as I live 1 hr. and 15 minutes away. Al's exact words, "I'm not leaving one of our customers stranded". Today is a day after the fix and I have my baby back. I have NEVER seen customer service like this. I could not give enough thanks to these gentleman. I would recommend this place to all my friends & family. My sister works at a nearby dealer (competitor) and even said, "they are good guys". I found that out for myself.
