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December 2025 by Scott Mahoney
Had a great experience working with Andrew and Motion Kia. Looking forward to hopefully a great experience with my new car now.
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December 2025 by Patrick Whalen
Excellent service.
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December 2025 by T DeCrosta
Still loving my Kia Seltos from Motion Kia in Hackettstown. Sales and service have been great.
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December 2025 by Jersey973
The staff and experience was fantastic
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December 2025 by Katie McDonald
Sales Man was Steve and Fiance was Alex- these guys knew I hate long drawn out processes and in general discomfort about purchasing a car. They both were straight forward and made the process seemless. I would highly recommend this dealership for your car needs. nothing negative about the experience.
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December 2025 by Jorge Montanez
Always happy with the staff and service at Motion kia!
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December 2025 by Jennifer DiGiacomo
Very disappointed in pricing structure. After having been a repeat customer, they provided an estimate of a $358 diagnostic charge prior to doing any work on our car. They failed to communicate this when we scheduled the service. We declined the service and will be taking our car elsewhere.
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December 2025 by William DelRusso
Always happy with the service and the professionalism here. A very thorough group of people who get the job done right.
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December 2025 by Jovi
I don’t like this place - had a extremely pressure-filled sales experience years ago and now occasionally deal with their service department.
The service manager Alex Popolo is gruff and not pleasant to speak with (typical stereotypical north Jersey guy). Just the way he answers the phone is uncomfortable. Cheer up man.
Then you have the service waiting area - which is small, beaten-up looking and uncomfortable.
All you have to do is walk into Hackettstown Honda (similarly priced cars etc) to see what a difference a company can make when they invest in the customer experience (unlike motion Kia).
Most people in this area (of course) won’t notice these issues because like I said, Alex’s demeanor and the beat up service waiting area is the norm in North Jersey (but it doesn’t have to be that way).
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December 2025 by Ryan Trent
Steve was great to work with. Made the process very easy and helped us get the right car at the right price. Highly recommend
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December 2025 by John Leuzarder
Very pleased
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December 2025 by Denise Kretzmer
Everyone was very nice. They even offered me a place to sit and work while I waited for my car. My only concern is why does the Kia website say oil change every 8k miles but the dealership said 5k
SINCE YOU CAN NOT RESPOND I'M GOING TO EDIT MY POST.
SO MOTION KIA IS SAYING THAT WITH SYNTETIC OIL IT SHOULD BE CHANGED EVERY 5K MILES, HOWEVER THE KIA WEB PORTAL THAT I LOG INTO STATES 8K. SO THE WEBSITE IS WRONG?
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December 2025 by John Woodward
Excellent service and guidance.
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December 2025 by Jessica Lynn
Andrew was very knowledgeable and easy to talk too! He guided us in finding the perfect car we needed! We will definitely recommend him to our friends! Great service all around!
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November 2025 by Ron Cannavino
Service was excellent as always! Alex is always very helpful and explains everything that was done during the visit. I was also sent a video showing the status of my brakes. I highly recommend Motion Kia!
