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December 2023 by William Kilcher
Refused to exchange a battery that was a week old and defective. Glad I’m not a mechanic depending on them to honor Napas warranty policy. Profanity laced sarcasm when you challenge them to honor the exchange policy. I won’t be going back and hope corporate trains their counter people better in the future. Horrible experience!
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May 2022 by duane schreiner
Great people work there
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December 2021 by Larry Cortright
Very friendly and experienced staff
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October 2021 by Jet Wintzer
Another great Napa store.
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October 2021 by Bea Lynn
Unfortunately they didn't have all the basic parts I needed. But friendly staff!
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February 2021 by Melinda Verrinder
Jim did a great job of getting me everything that I needed. He should be a valued employee!
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February 2021 by Ahmad Obaid
Excellent job same part friendly staff ??
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August 2020 by Tony Salernitano
Great place always helpful when I'm in there.
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January 2020 by Lui C.
I was there at 5.15 pm, one of the two guys was going home and the other was in the phone, another customer waiting and he left, so I wait about 8 minutes and this moron not even bother to tell me to wait for a second, his conversation was about his or someone house and the roof, he keeps ignoring me, and even when I was walking at the door said nothing, nice hiring stupid idiots that don't give a S...ht and looking like homeless, for me I will tell everyone no to go there starting with me, why should I? We have many other places around here and they treat people accordingly. And for the new corporate idiots, they did the wrong changes at the stores, before use to look nicer and many things to buy, now...no parts and the worse customer service. THEY JUST LOST ONE MORE CUSTOMER SEE WHO IS GOING TO PAY HIS BILLS
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January 2020 by Henry A. Jewell
Good customer service and parts in stock ready for sale.
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July 2019 by Wil Holdsworth
Place is awesome! Fast and easy! Needed to change out my rear exterior lights in my car. Very fair pricing. Demetri and Austin were rock stars in helping me find the right bulbs, let me borrow a screwdriver, and even helped me test the lights! You guys are awesome!!!!
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September 2018 by The Unknown
These guys are great. Always finding what I need. I literally call 6-10 times a week asking for anything.
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December 2017 by Ray Caron
Knowledgeable crew
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December 2017 by Albert Somoracki
Good place for heavy duty parts
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July 2017 by Ernest Biondolillo
Huge selection of quality parts, helpful staff. Great prices for brand name items. Have a few missing sockets or specific tool you need to complete the job. Napa on Willow Grove has it.
