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April 2023 by Norman Svendsen
I rented a 12 foot box truck for the weekend to help with a move. The truck was clean, apparently well maintained and ran well with better than expected mpg. Crystal, the manager of the site, was friendly, courteous and efficient. Would rent from again when I need a truck.
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September 2021 by George The Plumber
Renting a cargo van from them and I was so happy they had one so I could keep working while my truck is in the shop
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March 2021 by George’s Drains LLC
Renting a cargo van from them and I was so happy they had one so I could keep working while my truck is in the shop
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August 2019 by G Tian
Denise is a very kind and caring lady for her customer.
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June 2018 by K F.
Horrible. Horrible. Horrible. Rented a truck (or so I thought). Got a confirmation number. Was provided a pick up time. Showed up and the place was closed. The business next door said the woman went home sick. That's a shame, but where is the customer in all this? No phone call, no notice, nothing. Had I been warned, maybe I could have made a plan B. I reserved this truck because I had to MOVE, not for pleasure. Now I have no truck, and the move is jeopardized. I pieced together a solution, and got through the move, although it was delayed and cost me a lot more than planned. Called Penske customer service to ensure that the credit card I provided for my reservation was not charged. No apology, no concern, nothing. Things happen, people go home sick, but you are providing a service, you can't forget the customer in all that. I deserved a heads up and I most definitely deserve an apology. Don't bother with this place.
