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March 2024 by titica TITI
I had a bad experience, I had an appointment at 11:45, I arrived at 11:40, they put my feet in the water and they left me 35 minutes waiting for Ana, who was the one who asked me to do my nails, no one ever came to tell me anything, I felt very upset or asked me if I wanted to. have someone else make them for me
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November 2023 by Alan alskii Dailey
So comfortable and Engi from Albania is the best with the Spa peddy and so soft spoken. Well done!! I am very very happy with the service.
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October 2023 by Alissa Manzo
went to Rumi today and she did amazing! perfectly replicated my inspo picture. will definitely be coming back <3Services: Nail art
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September 2023 by Laura B
I just started going there and I really like it. They have more colors than I have ever seen at a salon. They are friendly and professional and have great hours. They have so many technicians that I never have to wait. It is clean and I will continue to go there.
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September 2023 by Rosemarie Stone
Marta is fantastic! She takes her time, asks questions, and is very friendly! My nails always look fantastic when she is done!
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September 2023 by Ashley Fimiano
No stars given worse experience ever, I even had an appointment waited more than 30 mins to get a pedicure for 3 ppl and we could not even sit together even tho we requested it in advance. For my Birthday and Apparently they had No hot water the water was ice cold they used hot tea kettles with boiling water for our pedicures and the message chair was broken the roller would not go down an was poking you in the back. Their were flys everywhere and the colors did not match up with the book they gave us to pick out. I asked for a spa pedicure we all received regular pedicures and told us oh well. The most garbage place I have ever been to in my life. Oh and a duct tape sign over key pad saying cash only the machine was broken seriously I thought I was being punk'dServices: Pedicure
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August 2023 by Cassidy Dunnican
I wish I could give this below a star. I had went for a girls trip to say bye to my friend going to college and it became the worst experience of my life. Not only did she cut my whole toe that it’s still bleeding and infected a day later. But 3 of the girls named Merlyn, Yaniris and Katherine were staring and laughing in our faces and being extremely rude. They are the Most unprofessional people. I highly suggest not to go there. She was scrubbing my feet so hard the file was breaking. They took approximately 2.5 hours to even finish my feet because of the non stop gossip and talking horribly about us. Worst experience will never go there again. And I’ve heard this is not the first time with these 3 girls.
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August 2023 by lindsay ramcharitar
I am new to the area and have had a hard time finding a salon that does dip powder. A friend saw this salon during a recent drive and said I should give it a try. I read the Google reviews, some were not so good but most were great. I ended up booking an appointment with Angelina and I am so happy I did! My nails look great! They were in bad shape from moving and cleaning and she did a fantastic job getting them cleaned up. She took her time, was thorough and made me feel good! I will definitely be returning once these grow out!Service: Dip powder
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August 2023 by Sarah Grace
Very great customer service from the moment I stepped in. Paola did an absolutely amazing job with me and my manicure. She was gentle and didn’t leave my fingers sore from the cuticle care. I also appreciated how even though there was a language barrier between clients and workers, I overheard nobody talking poorly about clients or other coworkers. The ONLY minor issue with my experience was that I didn’t know their system was down until the end of my visit, so I had to pay with cash and wasn’t prepared. Luckily they have an ATM right there and I could take out cash. I highly recommend Paola for your next manicure and make sure to bring enough cash for your service and a tip! Thank you Pro Nails for giving me a great experience after about 4 years of not getting my nails professionally done :,)
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August 2023 by Ravyn Fazio
Yeni and her daughter did a wonderful job on my nails! They both have great artistic talent and are perfectionist at what they do! I always get so many compliments on my nails when I get them done here. Very nice staff as well and great prices. I recommend all my friends to go hereServices: Nail art
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June 2023 by Adair Moore Sattely
Coming here first time I was not greeted but pushed over to a nail station there is no waiting room.. I was told the regular manicure was $25 yet was charged $35 for a gel manicure.. the owner was nice to refund my money... However I felt like I was a cattle in a herd.
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June 2023 by Bailey Vail
I never write reviews, but this was hands down one of the worst experiences I have ever had at a nail salon. I had an appointment for a regular pedicure and a dip powder manicure. To start the color selection is horribly unorganized, making it hard to find color matches or colors specific to gel/ dip/ regular polish if that’s what you are looking for. After I picked my colors I was standing around waiting for someone to take me back for my pedicure because there is no waiting area. When it was time to bring me back I was clearly not assigned to a specific person because amongst themselves they were asking around the salon for someone to take me. My pedicure was okay not great and I somehow ended up with a gel pedicure. After my pedicure I was brought to the front of the salon where I felt like I was being auctioned off for my manicure and no one wanted to take me. After I was seated a very nice lady started filing and shaping my nails she was doing a fantastic job, however when it came down to the color selection I was telling her I wanted the dip that matched my toes she informed me she could not do dip manicures. I explained that’s what I had made the appointment for and I did not want a gel manicure. I usually would have just accepted it at that point and went with the gel, but this was my treat for Mother’s Day and I don’t get my nails done very often. At that point she was asking around the salon for someone to finish my manicure and there were other stylists in the salon telling her no they did not want to take me (as they were sitting there doing nothing but talking and doing each others nails) this was all right in front of me which was extremely rude and unprofessional. At that point I almost got up and left. Once one of them finally agreed to take me I went back to her chair where she was rude and had an attitude. It seemed like she couldn’t be bothered to do my nails which showed because she was sloppy and my nails came out bumpy and uneven. My appointment was at 2:15pm and I wasn’t finished until around 4:45pm. This salon is unorganized, unprofessional, and clearly lacking management. Do not waste your time or money here. There are much better places in the area for a more enjoyable and professional manicure or pedicure.Services: Pedicure
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June 2023 by Shakaia Perez
Worst experience ever, I decided for my husband birthday to go get a manicure for him and Acrylic nails for me. I made an appointment for both of us, & when I got there, we are greeted & then asked to pick a color. My wait was over an hour and I had an appointment. Finally Kevin started doing my nails and kept getting up & down moving around the store, he wasn’t focused on doing my nails and gave me a half job. Now some my nails have broken or lifted, less than 1 week. I called the establishment to tell them & they told me no problem come in & we fix it. So I made an appointment for the following day. Appointment was at 12pm & again I had to wait until 12:35pm. This is a long bit of a wait when you have an appointment. I told the young lady why I was here & told her Kevin did my nails a few days ago. He then came un polite over to tell me I now have to still wait so he can fix the problem or if I want my nails done over I have to come another day. He was rude & very unprofessional. I paid my money, & waited patiently for service. Each time with Kevin was a rude experience.Service: Acrylic nails
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May 2023 by Shannon Colditz
I was so scared to go here because of all the terrible reviews but I’m glad I went!!! I had a great gel pedicure. I paid the extra $5 for them to scrub my calluses (worth it) The total price came to $55. (Gel pedi & scrub). The polish color is pretty but I can already see pieces that are gonna chip. I’m not worried about that though because the owner said come back free of charge if there is chipping or anything breaks. Then I got my nails done by ANNA. She did an awesome job. I gave her a picture of what I wanted & I love the way they turned out. I paid $55 for a full set of gel & 10 designed figures! It’s crazy my nails & toes were the same price when my nails took soooo much longer! I also wish I knew about the spa pedicure because I would have gotten that for the same price!!!! I only found out about it because a lovely couple came in & got it! Anyway…The language barrier was hard, but they have a lovely girl Amanda who works there & helps translate ? I was there 4 hours! That’s why I deducted a star. It was very long! My overall experience was very pleasant! I really think people should give this place another try!!Services: Acrylic nails
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May 2023 by bianca
I have been going here for years and I have to say I’m very disappointed. The staff has always been very pleasant and I never had an issue until recently. I had to take my acrylic nails off for nursing school and recently decided to get LCN gel nails and my eyebrows waxed. I left with a burn on both of my eyelids so bad that someone asked if I got into a fight. I didn’t call and was going to let it go then, two days later I noticed two of my nails started to lift. I called and and said I wasn’t going to say anything but I was burnt and now my nails are coming off after two days. The woman on the phone said that “maybe my skin is sensitive and I should get threading instead” probably should have just said they were sorry because I have always gotten waxing done and never had this issue. Of course they let me come in and get the two nails fixed which the woman ended up fixing 3. Fast forward to the following day two nails popped off. Fast forward to 2 days later another two fell off. After being a loyal costumer and always recommending pro nails I will not be returning.Services: Waxing
