-
July 2025 by MrElwood8 Kendra
If you need professional knowledgeable help about paint and stains, the Hackettstown store is an excellent source. Oh and the paint is great too!
-
May 2025 by Ana Piazzi Tavares
This store went above and beyond during my first flip. Joe and his team were incredibly helpful. They patiently answered all my questions, and helped troubleshoot an issue.
It stood out to me the team checking in on my project as it progressed. A level of care and service that made a big difference. I’m so grateful for their help and will definitely return for future projects.
-
November 2024 by P G
Joe was terrible rude disrespectful snob
-
August 2024 by Carlos Ruiz
I’m new in business and these fine gentlemen at this location were very welcoming and helped me get some equipment for my company. Sherwin makes the best paint, I’ll be shopping here from now on!
-
July 2024 by Steve Wilson
The gentleman working was very professional and knowledgeable. I needed another gallon mixed to continue with my job for the day and they came in clutch!
-
January 2024 by David Dowd
David took great care and got me setup.
-
November 2023 by Ben Vargas
I was totally wrong by giving them a 4 ⭐ so a correction is due. They should be 10 ⭐. David and his Crew are fantastic. Great customer service and knowledgeable staff makes the shopping experience the best. David you are a Rockstar! Thanks
-
October 2023 by Kentucky Fried
My contractor sent me in to pick out a color. When I got to the store there were 2 employees and one other customer who was being helped. An older grey haired employee greeted me and then proceeded to completely ignore me.I waited on line and waited and waited while the grey haired employee organized paint chips. I guess organizing paint chips is more important than customers.While I was waiting a contractor came in and Mr. Paint Chip dropped everything and ran over to help him while still I waited. This is nothing short of discriminatory and disgusting.Eventually the other employee helped me and he answered most of my questions and made a full effort to be helpful and informative - hence the 2 stars instead of one.How do you ignore customers who aren’t contractors in favor of playing with paint chips? Shameful.I photographed the paint chips he left scattered while I was waiting. I’ll try to upload.Before leaving my review I looked to see if there were other negative customer service reviews for this store. There was one from a woman who said she had a large order and was also ignored. What really blew my mind was the response from the store to her review.They commented something completely irrelevant and nasty about their prices and that they will be having a sale, not addressing any concerns. Clearly literacy is an issue here as well as customer service.So I await your incorrect reply so I can feel like I went to buy paint in the equivalent of a clown car.I told my contractor to go somewhere else from now on and suggested he pass the word along. He agreed.
-
September 2023 by Shane Kearney
Just had 2 paint matches done today (9/9/23) by Anthony and they were absolutely spot on. He even went out of his way while the paint was mixing to check the weather and let me know there was a bad storm creeping in because he didn't want me to paint what I had to paint (I was buying exterior paint) and have it get ruined.
-
August 2023 by John Atehortua
Kindness, quality, knowledge and prices
-
June 2023 by Peter Watson
Joseph and David are wonderful examples of what customer service should be.
-
May 2023 by Joseph Sharp
Excellent store! Large, bright and clean with every imaginable accessory available to facillitate your project. Staff is excellent - knowledgeable, professional and friendly. Highly recommended.
-
April 2023 by Andy Chick
Not sure why they are emailing me, never had business with them. Would like to be removed from the mailing list
-
March 2023 by J R
David from Sherwin-Williams has gone above and beyond what's needed to help me with my painting needs. Not only has he given me useful advice on paints and stains, he has helped me with getting setup with sherwin-Williams online portal and account setup.100% the reason why you don't go to the big box store, the 1 on 1 assistance is wonderful and David is very friendly and courteous.This location is able to customize your paint colors using a scanner to get you whatever shade and tone you require. So if you don't see the color you want, they can make it in the store!
-
October 2022 by Corinne Washik
The staff are always polite and helpful. We like and trust the products ! My go-to paint store
