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March 2024 by Greg Harrison
Got into lobby at 4:30pm two people were being helped at the desks where I needed to go and get new debit cards. Waited 1 hr to be seen and took 1hr 44 mins to get in and out. Americas least convenient bank.
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February 2024 by Mags
Had to run into TDB on my lunch hour to get a new debit card as my other one was compromised. Not only does TDB give you a new card right on the spot, I had Joel who helped me with it. TDB on 46 in Hackettstown is the best!!
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February 2024 by Anne Marie Harrington
I've been a TD bank customer for many years with no plans to change. The tellers and staff at the Hackettstown location are helpful and the lines are not terrible.
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January 2024 by No Box
Waited in line patiently to get a roll of quarters so I could park in nearby hackettstown… gave the teller a $10 bill but for some reason she wouldn’t give me the roll of quarters in her hand because I didn’t have an account? Thankfully the nice people at Dunkin’ Donuts happily gave me a roll of quarters and a wonderful cup of coffee.
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January 2024 by Naomi Lo Bello
Today, I impulsively decided to open another savings account and, in a rush, sought out the necessary steps. I had the pleasure of meeting Rani, an associate at TD, who was incredibly helpful and kind. While some people dread going to the bank due to the time it takes, today was an absolute breeze. I hope that the next time I need assistance, I'll be lucky enough to see Rani again! Thank you, Rani, for your outstanding customer service.
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December 2023 by Maria Shah
I usually order $2 bills at this bank (TD) for special occasions like Christmas and birthdays to give to children. However, they recently informed me that they no longer provide this service, which surprised and disappointed me. This was the only service I used from them, and my family and I have all our accounts here - savings, checking, credit card, safe deposit. I even planned to open some CDs for my grandchildren. They order coins for store businesses, so I'm puzzled why they can't order $2 bills. I'm considering closing our accounts and switching to another bank.
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December 2023 by Mark Long
Love the woman Putena. She is the best and really makes you feel comfortable!
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November 2023 by Antonio Messina
Went in to cash a certified td bank check ( called corp first to make sure and was told I could even thou I don’t have an acct. it’s was certified by td.) the next day the lady Kelly was rude and denied cashing the check and trying to tell me it doesn’t work like this anymore. What’s the purpose of a certified bank check?
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July 2023 by K
Rani is the most petty negative bank teller I have ever met. This woman goes out of her way to find ways to make using Td bank as difficult as possible for customers. This lady clearly is very unhappy and envies anyone that is. Avoid this branch and teller at all costs
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March 2023 by Greg H.
This TD Bank is very helpful. They were able to help me get back on my feet after my wallet was lost/stolen. Thankfully they understood my predicament and helped me get a new debit card and some WAM (cash in my pocket). I can't thank them enough for finally getting me a new debit card and some WAM for my new wallet. Not every TD Bank location is so understanding and trustworthy to help someone who just lost their wallet and I need to say it's refreshing to see some human decency again in this harsh world.
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December 2022 by Jake Marzo
Aside from having to wait from time to time. This bank is honestly the best. I switched from wells years back and i have never looked back. No issues no frillz
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October 2022 by Tommy Campbell
Customer service good, staff arei quick and professional.
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May 2022 by kiggy D
TD Bank used to be the best bank. now there hours are horrable!!!! how can you close a bank at 5pm when people get out of work then. and weekends closing time is way to early. Definitely not the most convenient Bank anymore.
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July 2021 by Kaine Kk
Td used to be convenient.. every year they get worse and worse on times there open Saturday used to be 3 now 1.. typical cheap bank cutting hours more and more so they don't need to pay ppl to be there...
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October 2020 by Ilene Lazar
A nice branch to do your banking.
