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March 2024 by Cirila Grimm
Brandon was wonderful
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March 2024 by Robert Grimm
Brandon was great, very helpful and friendly
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March 2024 by Kelsey Schroder
Tarik was very helpful
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February 2024 by Richard Ayres
Brandon was great
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February 2024 by Maria Foley
So I went into the Hackettstown Verizon wireless today on route 57 with trouble with my phone. I was immediately greeted with a friendly staff and had the pleasure to deal with Tarik. I ended up buying not only a phone for myself, but one for my daughter with their amazing promotion going on right now which included two Apple watches and other accessories .You must stop in if you’re in a need of a new phone or upgrade. Make sure you ask for Tarik. He is super friendly and knowledgeable and walked me through every part of the process. He even transferred everything to my new phone and made it as easy as possible. Thank you Tarik for a great customer service. One happy customer!
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February 2024 by Mightyoz2002
The guy there was so keen to sell me things I didn't want in spite of me explaining exactly what I wanted. He went so far as to make it sound like what I was asking for was impossible to accommodate... Incredulous and frustrated, I called up a Verizon representative who explained to me that what I was asking for was, in fact, 100% doable. I ended up spending about $800.00 on exactly what I needed at a different Verizon store that very night. Quite frankly, Verizon is fortunate that I followed up on the incident instead of just purchasing what I wanted through the manufacturer. Even the AT&T across the street was more accommodating. Next time someone comes into your store and says, " This is what I want, take my money." Think twice before applying some greasy flim-flam.To say the experience left me soured is an understatement.I would say don't come here to buy anything, come here to be sold something, but that would imply that you should come at all...At this point, all that comes to mind when I think of this place are perjoratives.
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February 2024 by Mary Yudichak
Brandon was great
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February 2024 by Invi
John was incredibly helpful today! My iPhone XR suddenly stopped working today and I went in today to get a replacement. He was very helpful and funny and easy to work with. Cheers!
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February 2024 by Eric Maurer
Brandon was great, ver polite and helpful
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February 2024 by Anne Mendrick
Brandon was great
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February 2024 by Shirley Hoffmann
Brandon was wonderful
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February 2024 by Russell Sosnnovik
Brandon was a big help getting me set up with my new phone, super friendly
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February 2024 by Michael Muntz
Brandon was very helpful and friendly
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December 2023 by Mark Robinson
Bought a new phone here & asked the guy could I have a screen protector you stick on because I work in construction so he goes away to get it and he’s putting some liquid on screen that I never even asked for so I ask what’s that & he says it’s same as a screen protector. He didn’t have what I wanted so he sold me the only thing he had when I never even wanted it in the first place.Its clearly not doing its job when I’ve a brand new phone covered in scratches after a few weeks of ownership.This guy would try sell you his mother if he could rather than do the honest thing.
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December 2023 by Barbara Gates
My experience was very good I was able to work with John. He was so helpful and calmed me down the second he started talking. Highly recommend!