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March 2024 by Eric Marcy
Misrepresent ultimate cost and charges. Watch out for a monthly "cloud charge" that they do not disclose and you do not ask for. If they tell you what your new monthly cost will be - get it in writing. Terrible customer service. Go to some other Verizon store.
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March 2024 by Marc Michniewicz
Brandon was great really took care of my needs and listened to my requests and made some suggestions in favor for me. Will definitely be stopping by with any other things I need. Thanks
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March 2024 by Camille Greco
We just had a great experience with Brandon Skok. He had to transfer phone data from two iPhones to Verizon. He as knowledgeable and great customer. Would highly recommend
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February 2024 by JW Trembley
Very nice and helpful with my new phone!
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February 2024 by jenna murphy
Very knowledgeable staff. Quick, smooth transaction. Highly recommend!
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February 2024 by DENNIS McDONALD
great service
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February 2024 by Jennifer Stadt
I wanted to share my wonderful experience with Jay & Shahid at the Verizon store on Mountain Ave in Hackettstown by the IHOP. My friend and I tried to get help at the 2 other Verizon store's in Washington and the store on Rt 57. We were so disgusted by their lack of professionalism we ran out and went to the Mountain Ave store. We give Jay & Shahid 5 STARS ✨IN EVERY CATEGORY
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February 2024 by Shelly Johnson
Great customer service! Made me feel like cld ask anything without receiving an attitude and was very patient!
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February 2024 by Ronald Fazekas
Shahid did an awesome job helping me pick out and setup my new S24 Android phone!! Thank you so much for all your help!!
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February 2024 by SakuraMiku Luv
Always a pleasure!
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February 2024 by Roxie Benbow
Brandon was helpful, friendly, and knowledgeable!
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February 2024 by Brittney Parker
Great communication, went over every with us and made everything very easy. Great experience!
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January 2024 by Llorde Leem
Jay was great! Very informational and helpful! Helped me save a lot of money! Great experience
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January 2024 by Doug Boyer
This is an outstanding Verizon store!
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January 2024 by Anthony Gallo, Jr
Jay was great throughout the whole process. He took his time and explained everything and helped set up the phones and my account
