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February 2022 by Violet P.
Ordered a pickup order for 9 am. Arrived to get it and was told that it wasn't ready and there was no way of knowing when it'll be ready. It's now 12 pm and still no update.
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May 2021 by Asmar S.
Worlds worst Walmart. Diabetics beware. This store do not have products for diabetics like other Walmart's. When you ask for those products carried by other Walmart's they look at you like you are a problem customer. So I guess customer service from the floor people sucks also and very non existent.
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May 2021 by Kerry B.
Don't go to this walmart unless you want to get sexually harassed by their joke of a loss prevention team. F****** creeps.
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November 2020 by Bill M.
This Hackettstown Walmart Supercenter #2503 is a pretty good store carrying everything from Apples to Zucchini, Appliances to Ziplocks, Alcohol to Zinc, Aveeno to Zest, Antihistamines to Zippos, Acrylics to Zappers, Antennas to Zeppoles. You know what I mean, they got EVERYTHING up in here from A to Z and even all the other stuff in between. Only thing they don't have up in here is clean bathrooms and for that, especially during these Gross and Challenging times - I'm only giving them 2 stars. I mean there could be anything in there from Anthrax to Zika!! Am I Right? [rhetorical] Anyway, Come And Get Your Shopping On ..[but you better go before you come] ;D
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April 2020 by Steve B.
Just shopped for food at Walmart in Mansfield, NJ. Most employees are very good and helpful. The guy at the front door was very helpful in advising that he was out of carts. Shelves are stocked and almost all of the employees are wearing masks which builds confidence. But two employees have their masks on their chins. Nose and mouth exposed. Why bother? It was not a momentary thing as when I circled down another aisle, the masks were in the same position. So are these gentlemen willfully disregarding the initiative to wear a mask? The alternative is that they don't understand why masks are needed. Maybe it is better to shop at Weiss or Shop Rite; at least until this Covid-19 thing is resolved.
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November 2019 by Ilana A.
My go-to shipping for everything! I love that they have a great food selection. The deli is always fresh. The new remodeling looks great, I'm super disappointed they just changed from 24 hours to actual hours, but I'll still be visiting regularly. I also really like that they employ people with special needs.
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January 2019 by Kirsten J.
If I could vote this Walmart lower than 1 star I would. I haven't been to this establishment with any frequency after my handicapped mother was harassed, on several occasions, for using the motorized scooter. Unfortunately because of it's convenience I had to shop there today. I was looking for some gaming head phones in the electronic department and was a bit confused by the options. I asked for help and the kid working there had even less of a clue than I did. I saw a pair for $19.82 which seemed like a good deal, I was trying to Google stuff and that seemed like the best bargain. The price did seem a bit too good to be true so I snapped a pic of the pricing they displayed. Sure enough it rang up for 44 dollars and not the $19.82 as displayed. I asked to have the price adjusted and a woman named Fahitma came to help me, I was told she was the store manager. She takes me to this area, automatically moves the item and says "no, this was put up here as extra stock, it's not that price" I told her she should honor the price as it was marked that way and she flat out told me, "no, I wont help you." I asked to speak with someone else and she says "let me get a manager" when I shockingly stated "I was told YOU were a manager". Anyway she calls some scrawny kid named "Frank" over, who stated he was a manager, and Frank was just rude to me "anyone could put that there, I'm not giving THAT to YOU for that price. No, your not getting that for that price" then he rudely walked off. At that point I was, for the most part, exited from the establishment. On the way out the door I looked at the LONG customer service line and just, frankly, didn't have time to fight over it. I'm busy and work hard, I don't deserve being treated rudely because of a stocking mistake made by Walmart. Not even an apology was given. The Walmart Supercenter of Hackettstown NJ does not care about customers. They're rude not only to average customers but to disabled people also. They need a new manager or something. My feelings were left hurt today, and my patience tried. You guys are simply not a good store. I will try my best never to patron here again despite it's convenience. I learned my lesson. I am a very disappointed customer, and I feel bad for anyone forced to shop at an establishment where customers are so despised and treated so rudely.
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October 2018 by Sean H.
Well it seems the management has made some changes and the improvements at the check-out counter are real. No longer are you forced to wait on long lines with surly cashiers. Now you can self-checkout or wait briefly and pay via a cashier. Everyone seems friendlier and more interested in making a positive impression. If they didn't raise everyone's wages, they should because now we are not dreading when we shop at this location!
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August 2018 by Toni D.
I really like this Walmart. It's clean, folks are nice and I always find what I'm looking for and more. Oh, and the lines move quickly!
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June 2018 by Fabie J.
I can't believe this Walmart only has 2.5 stars. I drive from Queens to come to this one because I love it so much. They have a great variety of everything. Clothes, food, electronics., there were plenty.
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May 2018 by Sarah C.
So yesterday my 2 friends and I came to this walmart and went into the plant section to look at cacti. When we finished, we proceeded to the exit of the garden section rather than the main exit because our car was closer to there. Once we exited the first set of doors, the second set was locked (this is a 24 hour location) so we turned around but the door we went through was also locked and we were trapped in this glass vestibule. We called walmart and they did not answer and we could hear the phone ringing. We called again and got attitude about being saved. Once a random man not a worker saved us, we went to customer service to let them know they said "are you the ones who were stuck in the door? yeah we were watching on the cameras." So I will not return.
