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November 2023 by Google user
The Representative at this location is awesome. He knows how to do his job extremely well. I will continue my service with this location. Thank you buddy. Great job Everytime and I am a satisfied customer.
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August 2023 by Dovana Denton
Very helpful people thanked you for helping for acp to save 30 $ monthly
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July 2023 by Elisa Diaz
It's the best metro store always it's very helpful thanks for everything
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July 2023 by Sofia June
This place has the worst service of all time. I would not recommend this to my arch nemesis. DO NOT GO.
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July 2023 by Tina Tina
I love this place is amazing people and very helpful
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July 2023 by Pete Arroyo
Very good customer service and experience ?
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May 2023 by Kosai Daghstani
The man that worked there was very helpful and polite and kind. He took his time to explain everything to me and made sure I understood everything properly and I definitely recommend coming here for phones new lines or anything to do with a phone
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April 2023 by leslie slater
Disgusting! This store is in my neighborhood and hasn’t been in the location for long at all. Walked in and was immediately encountered with THE MOST rude individual I’ve ever encountered. He has a nasty attitude from jump. I’m coming to spend my money and your nasty? We had a full on argument. I’m a female and this male representative of T-Mobile was not only hostile but horrendously disrespectful. I told him “ I can imagine how you treat your wife “ … if your nasty at work your a monster at home. I was there with my two daughters at that. He was in this store acting like a mad man with only females in the store. What a disgrace!! Not a good representation of anything in Haledon- I should have called the Haledon police department on him.
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April 2023 by Jessica Taveras
It was great today I found the phone I wanted it was so easy I will be going back there
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December 2022 by Pokemon Charizard Fan
We love this store all my family here
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September 2022 by Mayor Cucumber
They don't accept returns or refunds and are very rude about it, I wish I could give them 0 stars
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September 2022 by Nevaeh Star
Odai is the best replacement and representative of this store! He is very kind and helpful and he always make your feel at home with him. You need a good phone Odai is the man and his store is the place to be… Don’t ever remove him from here or you will loose customers ??♥️
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September 2022 by ryan bell
I used this location to open up my new phone plan (mom kicked me off) and I have never received worse service! The employees were incredibly rude and unconcerned with my issues however more interested in their own banter. Never again Haeldon metro will I give you or your low grade phone service company my time or energy!
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September 2022 by Nart Shawa
The absolute most garbage disgraceful sales I've ever seen. I've worked retail and cell phone sales for years. Receipt in hand, ready to pay restocking fee, equipment is malfunctioning and 2 days old, and they don't take returns nor make repairs. What kind of garbage Mickey Mouse operation is that? What store in the world won't take returns 2 days after a product is purchased and the product has issues, and you have a receipt, original box and all its contents. They'll be happy to sell you the world though, typical salesman scumbags. Surprised they don't have a chop shop in the backUpdate, store owners and employees are creating fake reviews to boost their store profile. Very professional ?
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September 2022 by Steven Flores
This place was by far the worst Metro location I have ever been to. I went in to purchase a new phone for myself, and from the moment I walked in I was being watched intensely as if I was going to steal a display model. Then when I was approached by the employee, I think is name was Odai, he was very aggressive as if he wanted me to hurry up and get out of the store. When I had a question about one of the phones he told me "to read the tag next to it." Finally when I was ready to make my purchase, he made eye contact with me and placed a phone call. I waited for about 5 minutes before I finally just left and switched to Verizon. 12/10 best decision to switch now.