“Mike was absolutely great through the entire process! I brought my car in and he was honest, worked with my insurance company and the rental service. He handled it all and he truly values the work he does. He was recommended to me after needing major work from an accident and I clearly see why.”
“My husband was in a car accident. Our car was towed here. From the moment we walked in we were greeted with a warm smile from Wendy at their front desk. Tom went out of his way to not only quell our anxiety; but thoughtfully on our behalf took the initiative and engaged with our insurance company who were talking in circles, changing “their” story and trying to have us release our car as “totaled” when it hadn’t even been looked at. In my opinion car insurance is like health insurance. They can care less about the person on the other line and what and how they are feeling, the sadness and apprehension, the “what now,” and the new bill to an unexpected life’s event. Town II does understand all this and some and their going out of their way for us means so much. THANK YOU KINDLY! We are sincerely grateful.”
“There is not enough words to describe how amazing Franklin Sussex auto body is ! They do the best work and best quality for best price in all of north Jersey . Dan and Andrew do an amazing job at this facility making sure everything is top notch . They will go out of their way to make sure you are comfortable with what they have done to the vehicle . I could not recommend enough how amazing they are . Me and my family have had over 4 cars by them and they leave all of them looking even better than brand new !”