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September 2023 by G Rojas
Poor service, you got treated like they don’t want your business
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March 2023 by Devin Belden
Very helpful knowledgeable service. Much better product than Home Depot or Lowes, but it costs.
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October 2021 by Doug Tasker-Carr
Susan is great! Very nice to deal with! She’s very knowledgeable!
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July 2021 by Douglas Tasker Jr
Susan is great! Very nice to deal with! She’s very knowledgeable!
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June 2021 by Wasiu Aina
This place is very helpful...full of stuffs you need..they have great customer service. The elderly man is super helpful...recommended for any plumbing accessories
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March 2021 by Dedrick Johnson
My wife and I stopped in on 03/12/2021 to get information on various items for two bathrooms we were having remodeled. An employee had to unlock the door for us to enter due to COVID. There were at least two employees in the store, and neither one greeted us, nor asked if we needed help with finding anything—note that there was only one other customers in the store. We walked around for at least 10 minutes assuming someone would eventually tend to our needs, but not such luck. As we exited the store, we did not receive a “thanks for stopping in”, nor a customary “is there something you needed help with”. I’m unsure what caused the employees to treat my wife and I so poorly that day, but I do wonder if race had something to do with it. I’d be more than happy to discuss what we experienced.
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January 2021 by Carole Armenante
Was greatly impressed with their showroom . Salesperson very informative and knowledgeable. Has everything needed and more.
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October 2020 by Ray Carr
Professional and knowledgeable. Good follow up. Good customer experience. A pleasure to do business with. No nonsense. No sales pitch - just the straight scoop. I purchase my plumbing fixtures here because the quality is superior to what you will find in the big box stores.
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January 2017 by David H.
The first time I checked in here, my wife and I came to find fixtures and parts for renovating our master bathroom. We purchased a new tub, shower heads, sinks, toilet, etc. Total was well over $10K. They provided good advice and gave us our contractor's discount. They have a nice showroom and seem to do well as a family owned business. This visit was a bit different. We're now looking to renovate another full bathroom and came in for some help for a shower and sink. We didn't see the same love this time. My wife and I felt as if we were imposing on them. Its not like we came during lunch or when they were about to close. Totally unfriendly. They provided another quote but wouldn't allow for our contractor's price this time. We were so annoyed with their service that we took the part numbers and checked online with Amazon. We saved nearly 50% through Amazon and Mayfair. Sorry Beebe, you lose. Try treating customers with some appreciation. The 3 star rating is the average of our first encounter until this one. Maybe they were having a bad day.
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November 2016 by Vince S.
This store has been here forever, or at least the 40 ish years that I can accurately remember. And I think it remains a valuable spot to peruse when in the market for bath or kitchen plumbing needs. You will however notice that prices are higher than you may encounter at large home supply stores. But with that jump in price you also see a jump in quality. My advice is to see what you can find to your liking at the chains, then come here to see if something else catches your eye. Contractors are perhaps their primary customers due to discounted pricing for them.
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March 2016 by Pat K.
These guys were super helpful in terms of both giving advice on how to and picking out the right material I needed some DIY plumbing work I did.
