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April 2024 by Sheynese Tessa
The WORST on every level. Don't join here. Period.
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April 2024 by Stacy Danny
My sister-in-law is a member and, out of fear, won't go back because of the creepy looks she gets from some of the male trainers. They look at her and talk about her in Spanish. She's not Latina and doesn't look it either so these fools don't know that she's fluent in Spanish and understands EVERY word they say. I've urged her to press harassment charges but she's afraid of retaliation. Avoid this place especially if you're a woman.
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April 2024 by Tiffany Santiago
When they're open on time, it's great! I exercise at 5AM during the week and, on a few occasions, the gym wasn't open.
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March 2024 by Issa Legend
Leaving this here so I can increase the chances of getting an open bench ?Manager pay desk trainer equipment contract music child care credit card fees
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March 2024 by norys carrasco
You are paying for a membership that is in your contract ????The worst gym I have ever visited in my entire life, fearing that paying to cancel the registration is something out of place!! ?????????????????????????????? ??
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March 2024 by español Ventura
How much do you pay monthly?
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March 2024 by Eduardo Samuel Cardoza Campos
Hello, how do I cancel my registration? I only went for a month and then I didn't attend because they changed my status. When I registered they told me that there was no problem, why if I didn't attend in a week the system would cancel my subscription but it says that I must, I tried to cancel and no one answers me, they just want to charge me and have me visit their facility. If I'm in another state, I can't get there.
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February 2024 by Vanessa Falcon
The trainers and front desk employees are really nice and the gym has a good layout. Gave three stars because the music is always ridiculously loud to the point where I can't fully hear my own music on my headphones. I also think they need to be more transparent around contracts. When I signed up initially, I wasn't told there was a month-to-month option for a gym membership. I also signed up for training sessions, and was never told I was signing a 6 month contact so when I wanted to stop training with my trainer, I had to pay a costly cancelation fee.In short, ask for everything in writing and review on your own before you sign anything here because they don't go over the full details before asking you to sign things electronically.
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February 2024 by Wenchy Dutreuil
Wish I could give this place 0 stars. Terrible management staff. I submit a club transfer form and it somehow goes missing and they refuse to transfer me unless I come back in and fill out another one. The staff at some point was also insisting that I need to contact the Crunch I was transferring to and ask them to request the transfer. This is a LIE. I went back in to file for a cancellation and still not yet resolved. I would advise that you avoid this club more than the plague. ??????????????????????
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December 2023 by Afzal Tiger
They are scammers
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December 2023 by Deja Boggs
Great place to workout at
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December 2023 by Jackeline Vargas
Zumba class with Latino flare
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November 2023 by Jason J.
Music way too loud, definitely not Gym music but what the staff likes . Rude people, unfriendly staff. They hardly can keep up with forever broken treadmills and machines in the weight area. They let people seat on man's room counters and pose. I don't recommend this gym at all.
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November 2023 by Ken F.
I cancelled my membership here in 2021 by filling out the paper request in the gym, but Crunch never filed the paperwork (not the first time this happened to me, it happened at other crunch locations as well). In 2023 my membership was reported to collections for "non-payment" and when I called crunch to discuss it with the manager Erika, I was told "we don't have record of a cancellation" and that it was my problem and I had to pay the fee to get it off my record (clearly they don't know how collections works). When I asked for the owners number, a male staff member jumped on the phone, refused to tell me his name and position with the gym, got nasty with me, and said "you've monopolized too much of our time" and hung up on me. I proceeded to call back 3 times and got hung up on immediately each time until "Stacy" answered and walked me through what else I needed to do. This gym (outside of Stacy) has the most unprofessional, unintelligent, and down right nasty staff members working for them. I wouldn't recommend this gym to anyone after the experience I had.
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October 2023 by Christa S.
It's a decent gym. Definitely need to address a dress code with the amount of kids especially coming in in PJs and slippers. It just throws everything off. The amount of kids allowed in the gym is ridiculous. It's literally a classroom of monitoring souls. You will have one kid work out with five people just standing around. This is a terrible gym during peak hours, extremely crowded, which is expected but extremely disruptive. God forbid the new gym goers that ego lifts during your session but In reality are just being extremely disruptive with noise. On the topic of noise whoever is on the ox needs to be fired immediately. I understand everyone does not have similar music taste but to blast Spanish music 24/7 is crazy. I typically don't care for the music because I come with AirPods on blast but nowadays I can hear the music even past my AirPods. I come on the weekends which are pretty good, but the weekdays are terrible. I recommend if you like a peaceful and calm flow to come at 7:30 PM, or anytime before 2 PM on the weekdays.