-
March 2024 by Jenn B
Super easy to reserve online. When I did call and talk to someone they were super polite and helpful.
-
March 2024 by Joe Santoro
Searched on line for a storage for my items..started the process on line, then went in person to sign up. Chelsea T at hamilton location, showed me what I asked for..was in the office bout 10 mins..
-
March 2024 by Karen Smith
I was unsure about getting a storage unit and checked out several. I was very pleased to have met Chelsea at the facility located at 3600 Quakerbridge Rd. Not only is she extremely personable and pleasant, she is very thorough and happy to answer my questions. She walked me through the process with ease. Definitely a top of the line facility, with easy access, but most importantly, when the staff are pleasant and knowledgeable, it makes the process so much easier. Thank you Chelsea and crew! Definitely 5 stars!
-
March 2024 by Exenid Amaro
Chelsea was extremely helpful, very nice!!
-
March 2024 by Valerie Chaucer-Levine
I stopped in to Extra Space storage with a few questions about the types of units, costs, and accessibility. The person there, Chelsea Tavares, could not have been more helpful. Moreover, the entire facility was spotless clean and well organized. Kudos!
-
March 2024 by Briana Housley
Very accommodating experience with them and recommend them to everyone I know
-
March 2024 by OhYessi!
Chelsea exemplified superior customer service. She went above and beyond to ensure all of my needs were met. Chelsea is super friendly and the office is extremely clean. Thank you extra space storage!
-
March 2024 by Ljb3
Chelsea always helps me every time I show up greatly appreciated
-
March 2024 by Marshall Van Patrick
Clean environment, lots of space and a great deal!!
-
March 2024 by Daygan S
I missed a payment and received communication from a representative in which I explain that I wasn’t able to pay immediately. The rep said she would “make a note”. I was never informed that the door of my unit would be locked until I was able to pay, so when I flew in from out of state and rented a vehicle to arrive at the storage unit late at night, I could not open my own unit. This neglect is inconsiderate and irresponsible. A customer should be informed if changes are being made to access to a unit so that plans can be made appropriately. In this case, the money that I spent on the plane flight and vehicle rental would have been a complete loss if I had not managed to connect with a customer support representative who was intelligent enough to think to contact the manager, who was willing to go out of his way to come out to the site and remove the lock so that I could access my unit.
-
February 2024 by Central jersey Paving
We had a very good experience chelsey was very helpful with everything would highly recommend to everyone i know
-
February 2024 by Donald Fletcher
The employee by the name of Chelsea, was very courteous and allowed me in to seat as I waited for my aunt to do some work in her storage unit. She also offered some water. I will say that the office is very nice and has a modern appeal. Pretty spacious, well ventilated and comfortable overall. The storage area is also pretty nice and thankfully our unit is close by
-
February 2024 by Krystal Knapp
The staff are friendly and helpful, and the facility is clean. The location is decent. The door on my unit sticks and may have been painted over or rusted. The price increases were a surprise.My price has gone up two or three times in the less than two years I have been renting there. I would choose a place where I can lock in a price next time. They say it is because of supply and demand but I see units available regularly. The longer you stay the higher the price goes up. I'm paying about $421 a month for my unit, which is a lot.
-
February 2024 by Denver Burke
Great customer service and friendly staff.
-
February 2024 by KA R
Oh my! My experience was amazing & seamless with Chelsea at Life Storage she got me great pricing + a close space exactly the size that I needed with such exceptional customer service provision!!! I’m forever grateful to have had a great experience during such a tumultuous time (moving due to eviction) in my life - she brought me so much joy with her inviting smile & new found hope in knowing there are still caring people out there in the places you’d least expect them!!! Thank you again life storage and Chelsea I will not forget how you made me feel today!!
